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INSTITUTIONAL SERVICES MANAGER - 07152025-69228

State of Tennessee
$7,384.00 - $11,817.00 / month
United States, Tennessee, Chattanooga
311 East Martin Luther King Boulevard (Show on map)
Jul 17, 2025

Job Information

State of Tennessee Job Information
Opening Date/Time 07/15/2025 12:00AM Central Time
Closing Date/Time 07/21/2025 11:59PM Central Time
Salary (Monthly) $7,384.00 - $11,817.00
Salary (Annually) $88,608.00 - $141,804.00
Job Type Full-Time
City, State Location Chattanooga, TN
Department Mental Health and Substance Abuse Services

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF MENTAL HEALTH & SUBSTANCE ABUSE SERVICES, MOCCASIN BEND MENTAL HEALTH INSTITUTE, HAMILTON COUNTY

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Qualifications


Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to five or more years of full-time increasingly responsible and varied professional staff work, including at least two years of responsible professional supervisory general services work.

Substitution of Experience for Education: Qualifying full-time professional experience may substitute for the required education on a year-for-year basis to a maximum of four years.

Substitution of Education for Experience: Additional graduate coursework in business, public or hospital administration, or other related acceptable field may substitute for the required experience on a year-for-year basis to a maximum of two years, there being no substitution for the required two years of supervisory general services work experience.

Overview


The Institutional Services Manager manages institutional support services at a large mental health facility, overseeing staff, operations, and resource allocation to ensure efficiency and compliance.

Responsibilities

1. Directs daily institutional support services, ensuring compliance and regulations, policies, and efficiency standards.

2. Supervises personnel, conducts performance evaluations, and implements training to enhance operational effectiveness.

3. Manages budgets, approves purchases, monitors expenditures, and ensures cost-effective use of resources.

4. Enforces institutional policies, oversees safety procedures, and ensures adherence to crisis management protocols.

5. Collaborates with leadership, healthcare teams, and external agencies to optimize service delivery.

6. Oversees maintenance, procurement, and utilization of facility assets, ensuring operational continuity.

7. Maintains records, prepares reports, and ensures regulatory documentation compliance.

8. Communicates with staff, management, and external partners to support organizational goals and service improvements.

Competencies (KSA's)


Competencies:
  1. Manages Complexity
  2. Decision Quality
  3. Ensures Accountability
  4. Optimizes Work Processes
  5. Builds Effective Teams

Knowledges:

  1. Institutional Operations & Services
  2. Regulatory Compliance
  3. Budget & Resource Management
  4. Human Resource Management
  5. Crisis & Emergency Response

Skills:

  1. Strategic Planning
  2. Management of Personnel Resources
  3. Critical Thinking
  4. Time Management
  5. Negotiation

Abilities:

  1. Organizational & Time Management
  2. Deductive Reasoning
  3. Adaptability
  4. Critical Thinking
  5. Inductive Reasoning

Tools & Equipment

  1. Computer
  2. Telephone
  3. Fax Machine
  4. Printer/Copier/Scanner/Fax

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

  • A valid driver's license
  • For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.

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