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Assistant Quality Assurance Manager

The J.M. Smucker Company
United States, Arkansas, Arkadelphia
Jul 17, 2025

Assistant Quality Assurance Manager JD - Template

Your Opportunity as the Assistant Quality Assurance Manager

The Assistant Quality Assurance Manager works with the Quality Manager to manage the Sanitation focused Operations Excellence systems and develop strategic plans with a focus on sanitation. The individual selected for this role will openly interact with other sanitation site leaders, operations and technical organizations as part of the day-to-day work. Maintain integrity of product quality and safety by ensuring that all bakery equipment, structural and storage facilities are sanitary and following Current Good Manufacturing Processes, Federal, State, and local food protection standards, and programs to produce safe quality food for consumers.

Location: 1 Hostess Way Arkadelphia, AR 71923 (Hostess Manufacturing Plant)

Work Arrangements: 100% on-site, Day Shift Mon-Fri (flexibility to support off-shifts or weekends when required)

In this role you will:

  • Oversee day-to-day sanitation of equipment and facilities.
  • Train all full-time and temporary employees in the areas of Food Safety, GMP's, BRC, Allergens, Pest Control, Quality Risk Assessment, Proficy, Food Defense and Sanitation.
  • Train, plan, assign, and direct sanitation work of the sanitation team and support operations.
  • Understand and comply with FDA and company policies for food safety, sanitation, and quality.
  • Ensure quality, food safety and productivity standards are met.
  • Develop and document cleaning procedures, including SSOPs and cleaning logs for all equipment and facility areas.
  • Develop, maintain, and comply with the Master Sanitation Schedule.
  • Develop, monitor, and maintain compliance of the sanitation budget.
  • Inspect, monitor, and educate departments regarding food safety and sanitary conditions within the facility.
  • Promote safety through work procedures, orderly work environments, and employee safety programs.
  • Collaborate with management and chemical suppliers to improve sanitation results and reduce costs.
  • Work with R&D and Quality Assurance on sanitation issues concerning production, new products, special runs, etc.
  • Coordinate with Maintenance and Operations to address any setup issues.
  • Work independently and within a team on special non-recurring and ongoing projects.
  • Work to ensure quality products and services are delivered defect free to every customer and consumer.
  • Lead potential foreign material investigations and drive foreign material outages through root cause.
  • Appraise performance, reward, and discipline employees.
  • Assisting Quality Manager to address complaints and resolve problems.
  • Build the business by increasing through-put, driving out losses/inefficiencies, increasing organizational capability & mastery.
  • Perform other duties as assigned.

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

  • A Bachelor's degree or higher is required. A degree in Food Science, Microbiology, or Engineering is preferred.
  • Minimum 5 years of manufacturing experience in the food industry; food industry sanitation experience preferred.
  • Ability to read and interpret documents such as SDS, safety rules, and procedure manuals.
  • Proficient in writing reports and computing rates, ratios, and percentages for preparing cleaning chemicals.
  • Knowledge and understanding of food manufacturing pest control regulations and requirements.
  • Must have strong Leadership Skills. Must be able to direct the efforts of a team, including engaging team members and enabling the team's success.
  • Have the ability to prioritize work based on impact to the business and communicate priorities effectively to leadership and to peers.
  • Efficiently utilize a computer with Microsoft Office software, including Word, Excel, and Outlook.
  • Skilled in analytical, critical, inductive, and deductive logic and reasoning.
  • Adaptable, flexible, and effective in time and scheduling management.
  • Occasionally required to conduct meetings or lead group discussions.
  • Willing to work flexible hours (weekends, off shifts), as needed.

Additional skills and experience that we think would make someone successful in this role:

  • HACCP Certification is preferred.
  • An understanding of Food Safety, Food Defense, PCQI Principles, and BRC auditing is desired.
  • Knowledge of regulatory bodies (FDA, USDA, Department of Ag), and BRC or similar standard inspection procedures.
  • Previous experience with statistical analysis processes and tools to analyze complex data bases to expose losses, develop improvement and action plans is desired.
  • Understanding and previous experience of and SharePoint data base management is desired.
  • Have the high potential to grow and be able to advance in the organization.

Work Environment: This job operates in a manufacturing environment. The noise level in the work environment and manufacturing sites can be high.

Physical Demands:

  • Regularly required to talk and hear.
  • Frequently required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms.
  • Occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl.
  • Able to lift objects up to 50 pounds frequently.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Learn More About Working at Smucker

Helping our Employees Thrive

Delivering on Our Purpose

Our Continued Commitment to Ensuring a Workplace for All

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