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Logistics Planner

Interface Americas, Inc
United States, New Hampshire, Salem
9 Northeastern Boulevard (Show on map)
Jul 21, 2025

Interface is a global flooring solutions company and sustainability leader, offering an integrated portfolio of carpet tile and resilient flooring products that includes Interface carpet tile and LVT, nora rubber flooring, and FLOR premium area rugs for commercial and residential spaces. Made with purpose and without compromise, Interface flooring brings more sophisticated design, more performance, more innovation, and more climate progress to interior spaces. A decades-long pioneer in sustainability, Interface remains "all in" on becoming a restorative business. Today, the company is focusing on carbon reductions, not offsets, as it works toward achieving its verified science-based targets by 2030 and its goal to become a carbon negative enterprise by 2040.

Position summary:

  • Plan, schedule, and manage ocean container shipments from European suppliers to U.S. destinations.
  • Coordinate with vendors, freight forwarders, customs brokers, and 3PLs to ensure timely pickups and deliveries.
  • Track shipments and proactively resolve delays or issues related to transit, customs, or delivery.
  • Process and manage documentation related to international shipping (e.g., commercial invoices, packing lists, BOLs).
  • Arrange and monitor shipments delivered directly to customers, ensuring service level expectations are met.
  • Collaborate with internal departments (sales, customer service, warehousing) to ensure the alignment of inventory availability and delivery timelines.
  • Analyze freight costs, transit times, and carrier performance to optimize shipping strategy.
  • Maintain accurate records of shipment schedules, container bookings, and landed costs.
  • Assist with inventory planning and replenishment based on lead times and sales forecasts.
  • Support continuous improvement initiatives related to supply chain visibility and operational efficiency

Educational requirements:

College degree preferred; APICS certification a plus

Skills and experience:

  • 2 yrs. Experience working with European suppliers and U.S. import regulations.
  • Familiarity with container tracking platforms and supply chain analytics tools.
  • Ability to communicate across all levels of the organization effectively with internal and external Global business partners.
  • Computer proficiency required in Word, Power Point and AS400 applications. Expert level proficiency in Excel required. JDE/SAP experience is a plus.
  • Employ strong communication skills to effectively gain clarity, understanding and commitment.
  • Demonstrate organizational skills by working in a systematic methodical and orderly manner.
  • Ability to multitask effectively to meet conflicting deadlines.

Essential duties:

  • Manage and maintain the purchase order process for imported flooring. Ensure PO's are issued within lead time requirements. Monitor supplier on time delivery and escalate any issues with suppliers' order fulfillment to Management. Assure that PO's are appropriate for demand needs.
  • Drive continuous improvement of the transit process
  • Communicate with internal and external business partners located locally and globally to facilitate and direct the day-to-day operational execution of the Supply Chain Strategy.
    Provide product availability dates to the Customer Success team for customer orders.
  • Maintain housekeeping
  • Comply with safety rules
  • Comply with environmental regulations
  • Be aware of departmental Material Safety Data Sheets (MSDS)
  • Perform other duties as assigned

Physical demands:
Lifting up to 35 lbs

Work environment:

Office environment

Non-climate controlled manufacturing environment

Occasional overtime including weekend work

#On-site

We are a VEVRAA Federal Contractor. We desire priority referrals of Protected Veterans for job openings at all locations within the State of New Hampshire. An Equal Opportunity Employer including Veterans and Disabled.
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