Senior Technical Project Manager

Job Description
Job Title:
Senior Technical Project Manager
Reports to:
Director, Study Implementation
Job Band/Level:
M2
Job Family:
Project/Program Management
Effective Date:
24-Jul-24

JOB SUMMARY: The Senior Technical Project Manager is responsible for the overall management of Study Implementation Team members as assigned. This role is accountable for ensuring assigned eCOA/ePRO projects are delivered on time, within budget, and according to the agreed upon scope of work. They will serve as the bridge between our sponsors, internal teams and partners to manage the operational execution of eCOA/ePRO projects. The Senior Technical Project Manager oversees and analyzes the development trajectory of eCOA/ePRO technology within the portfolio to identify potential risks and mitigations at the roadmap level and escalates risks to leadership and stakeholders. This role will manage configuring study setups for complex eCOA/ePRO solutions and drive departmental process improvements to increase efficiency, quality, and performance in eCOA/ePRO project delivery.

ESSENTIAL DUTIES/RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The accountabilities listed below are representative of the knowledge, skills, and/or ability required.
* Direct oversight of assigned Study Implementation Team members.
* Oversee and manage scope of assigned eCOA/ePRO projects to ensure projects are delivered on time and within budget.
* Responsible for planning, scheduling, and successful completion of project goals, milestones, and deliverables for assigned projects.
* Lead as an operational interface between the client and Company for project/service solutions.
* Responsible for running moderate to complex programs and projects which include management of tasks for solution planning, analysis, configuration, and execution.
* Define and implement business and system process best practices.
* Configure eCOA/ePRO study deployments by creating study metadata, study configurations, and Azure service configurations.
* Create strategy for contingency planning and risk mitigation within assigned project scope.
* Lead process of issue identification and resolution.
* Serve as functional lead for complex initiatives spanning multiple lines of business.
* Provide support to the Business Development team, as required.
* Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.

EDUCATION REQUIREMENTS:
* Bachelor's Degree in a related field.

CERTIFICATIONS/LICENSE/REGISTRATION REQUIREMENTS:
* N/A

QUALIFICATIONS/EXPERIENCE:
* 5 years' experience in a clinical project management environment (CRO, pharmaceutical company, or other centralized service provider used in clinical studies) required.
* Minimum 3 years of supervisory experience preferred including proven skills and ability to lead, motivate, engage and integrate a remote team.
* Must have firsthand experience with all stages of the project life cycle, from requirements gathering to release, as well as successful delivery within a regulated framework.
* Hands-on experience working with clinical trial technology platforms, familiarity with. json and .html languages preferred.
* Experience in reviewing protocols and identifying key reference areas preferred.
* Knowledge of GCP.
* Ability to deliver complex programs through independent work and effective task delegation.
* Excellent problem solving/decision making skills.
* Outstanding written and oral communication skills.
* Excellent organizational and planning skills with the ability to utilize technology and tools to enhance the effectiveness of deliverables and service.
* Demonstrated negotiation skills.
* Excellent interpersonal skills and a demonstrated ability to positively engage with clients.
* Ability to function effectively in a fast- paced environment and manage multiple projects simultaneously.
* Proficient knowledge of MS Office, specifically Word, Excel, PowerPoint and MS Project and the ability to produce detailed reports and presentations using these tools.

SUPERVISORY RESPONSIBILITIES: Yes

TRAVEL REQUIREMENTS:
0% - 5%
5% - 10%
10% - 20%
20% - 50%
>50%

Physical and Sensory Requirements: The physical and sensory requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be offered to individuals with disabilities to assist in performing the essential functions of the position. Work activities involve light to moderate physical effort (for example, sitting in one place for extended periods of time, standing, walking, bending, lifting lightweight objects, intermittent to sustained periods of keyboarding). Majority of time is spent in a seated position with frequent opportunity to move about at will. Activities require a variety of easy muscle movements. Work activities involve a frequent need to concentrate on a variety of sensory inputs for moderate to lengthy durations at a time requiring diligence and attention to interpret effectively. There will be a need to attend to single or simultaneous tasks where accuracy of details is important. The need for detailed and precise work is high.