QA/QC Coordinator

"Together We Make Life Better". Our quality engineering, sustainable solutions and safety record inspire everything we do. Our diverse and inclusive workforce allows for all employees to feel valued and safe to give their opinions and improve our company.

Tata Consulting Engineers USA, LLC, (TCE), is a multi-disciplinary engineering organization offering a full range of integrated engineering design, project support, procurement and construction management services to the energy and chemicals industries.

The Quality Assurance Coordinator (QAC) will plan, coordinate, and direct the quality system to ensure continuous improvement of products and processes to monitor the quality system measurable metrics and report status to senior management. The QAC will ensure that processes needed for quality management are established, implemented, and maintained through internal and external

audits.

• Reviews and assures implementation of site policies, guidelines, procedures, RACI matrix and standards aligned with segment requirements Quality Procedures Manual.
• Assists in development and maintenance of quality assurance objectives in support of company policies and goals.
• Provides guidance into site KPIs and their criteria with a continuous improvement approach and governance.
• Cascades quality targets throughout the site.
• Provides Monthly Quality Reports to management.
• Prepares and leads Management Reviews.
• Manages site's quality related certifications, executing actions based on risk analysis, potential and real nonconformities, seeking continuous improvement: ISO 9001, RC14001, RSPO, Kosher, GMP, etc.
• Supports company in the quality risk mindset and tools: HACCP. Develops and monitor HACCP and reports issues to management.

• Manages internal and external quality nonconformities: communication, investigation, treatment, response time to the

  customers and lessons learned. Prepares and distributes reports/ investigations on customer complaints, investigations, and other quality KPIs.
• Maintains Nonconforming Product and Supplier Nonconformance records and reports.

• Coordinates, hosts, and participates in quality audits (internal and external) and Customer visits and responds to audit findings with appropriate corrective action.

• Leads internal quality auditing program and works with site audit team to ensure audits are completed according to schedule.

  Customer Complaints against the facility and ensures effective corrective actions.

  Preventive Actions. Ensures responses and actions are completed on all audit findings and properly logged in tracking

  system

  Quality responsibility for facility products at U.S. warehouses and distributors, including visits and audits.

  • Coordinating Kosher activities for the site, including obtaining documented approval for raw materials and finished products,

  and meeting with the Rabbi from the Orthodox Union on Kosher visits and audits.

  • Providing Quality and Technical assistance to Plant personnel, Customers and Segment.
  • Assist with quality inspections of shipping containers/ vessels.
  • Coordinate retesting of retains, for complaints, returned products or recertification
  • Serves as the Food Facility Safety Officer
  • Ability to work extra hours as needed
  • Work collaboratively with team members and other departments and business functions
  • Follows instructions and performs other duties as may be assigned by supervisor
  • Participates in Environmental, Health, and Safety initiatives as set forth by the company
  • Participates in and completes company-required training programs
  • Performs other duties as assigned by supervisor
  • Assist with maintaining the Waiver Database.
• Manage the Quality Document Control System Performs and supports site on training related to: Quality System, SPC and various QA standards Certifications (RSPO,
• Manages Corrective and Preventive Action records and reports. Assists with follow-up and verification of Corrective and
• Performs and coordinates investigations and resolution of customer complaints at site. Facilitates the investigation of
• Manages customer paperwork required Quality critical analysis (questionnaires, surveys, and responses)

Minimum 8 years of experience in chemical manufacturing within the Quality Control/ Quality Assurance environment.

High level of proficiency with Microsoft programs, working knowledge of SAP and SharePoint.

Experience in Chemical Manufacturing- Hands on experience in QA/QC Roles within chemical production environments.

ISO Implementation & Auditing.

Familiarity with Project Management of initial ISO certification Implentation.

Bachelor's Degree in Chemistry or another closely related field.

Tata Consulting Engineers USA, LLC ("TCE") is an equal opportunity and affirmative action employer committed to promoting diversity, equity, and inclusion in our workplace. We do not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran's status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

In compliance with federal law, all candidates hired will be required to verify their identity and eligibility to work in the United States and to complete the required employment eligibility verification form after acceptance of a formal TCE offer letter through our onboarding system.

Please be aware that there have been instances of fraudulent job offers being made in the name of TCE by unauthorized individuals or organizations. We want to make it clear that TCE will never ask for any type of payment information during our interview process. Please be advised during our company transition, all email communications from TCE will come from our business email addresses, which end in '@cdicorp.com'. If you receive any suspicious job-related emails from any other domain, please do not respond to them and disregard any requests for personal or financial information. If you have any concerns about the legitimacy of a job offer or communication, please contact us through our website at www.cdiengineeringsolutions.com