Assistant Registrar for Scheduling

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

The Office of the University Registrar ( OUR) serves several key duties as set from the Faculty Code of University Government:

1) OUR serves as the keeper of the academic records of all students registered in the University and issues official transcripts and reports of such records; 2) conducts the registration of all students in the University; 3) prepares and publishes the class and examination schedules; and 4) administers the faculty regulations relating to the removal of academic deficiencies incurred in this University and to compliance with probation and readmission requirements.

To fulfill these duties the office has following core service areas for and on behalf of the university community, including students, alumni, administration, faculty, staff, and other constituents.

- Classroom Scheduling
- Curriculum/Student Information System Academic Structure
- Degree Audit/Graduation
- Records and Enrollment
- Student Data/Reporting
- Training, Provisioning and Documentation
- FERPA/Regulatory Compliance Oversight

The University of North Carolina at Chapel Hill invites applications for the position of Assistant Registrar for Scheduling within the Office of the University Registrar ( OUR). We are seeking a dedicated and detail-oriented professional who thrives in a collaborative, service-driven environment and is committed to supporting the academic mission of one of the nation's premier public research universities.
As a central administrative office, OUR plays an essential role in maintaining the academic integrity and operational continuity of the University. The office is responsible for core functions including academic records management, registration, classroom scheduling, transcript services, degree conferral, and compliance with FERPA, NCAA, and Veterans Affairs regulations. The Assistant Registrar for Scheduling is a key member of this dynamic team and serves as a leader in the coordination and implementation of academic scheduling processes across the institution.
Reporting to the Associate University Registrar for Infrastructure, the Assistant Registrar for Scheduling leads the Course and Classroom Scheduling unit and provides strategic and operational leadership for academic scheduling in general-purpose classrooms (GPCs) and related systems. This position ensures equitable and policy-compliant scheduling of courses and instructional spaces, maintains the integrity of scheduling data, and collaborates with stakeholders across campus to optimize classroom usage and meet institutional priorities. The position will also supervise a team of permanent staff.
The Assistant Registrar acts as the primary administrator for the University's scheduling software (25Live) and oversees the integration of scheduling data across core systems including ConnectCarolina and SPOTS. Responsibilities include coordinating final exam scheduling, managing the release of course seats for New Student Orientation, analyzing classroom utilization trends, and participating in long-term classroom planning to accommodate enrollment growth. This role is also instrumental in interpreting and applying academic policy related to scheduling, supporting curricular changes, and ensuring compliance with federal financial aid and billing requirements when new sessions or academic calendars are introduced.
With a strong focus on customer service and cross-campus collaboration, the Assistant Registrar serves as a central liaison between OUR and campus partners including deans' offices, academic departments, Facilities, ITS, Enrollment Services, and the Classroom Hotline. The successful candidate will demonstrate a deep commitment to access, equity, and academic excellence, contributing to data-informed decision-making and strategic planning in support of the University's evolving academic enterprise.

Relevant post-Baccalaureate degree required (or foreign degree equivalent); for candidates demonstrating comparable independent educational or instructional activities associated with the delivery and/or management of student support functions, will accept a relevant Bachelor's degree (or foreign degree equivalent) and at least 1 year of relevant experience in substitution.

Broadly demonstrated excellence in planning and evaluation; substantial knowledge of computer systems and software; problem-solving and analytical skills; excellent oral and written communication skills; and the ability to work collaboratively with a diverse group of colleagues and students.

Knowledge of university academic structures and of student support services are preferred. Supervisory experience is strongly recommended, preferably in a customer service area. Experience with 25 Live Course Scheduling software and PeopleSoft preferred.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.