New

Strategic Account Manager Great Lakes

Ericsson
paid time off, sick time, 401(k)

Jul 23, 2025
Grow with us! This role is a remote position located in either Indiana or Michigan and relocation is not offered for this position. Ericsson Enterprise Wireless Solutions Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1's working on EAD for this position. The Strategic Account Manager Great Lakes maintains and expands relationships with strategically important named accounts. Assigned to a set number of accounts, the Strategic Account Manager is responsible for achieving sales quota and assigned strategic account objectives. The Strategic Account Manager represents the entire range of company products and services to assigned accounts, while leading the customer account planning cycle and ensuring assigned customers' needs and expectations are met by the company. What you will do: Establish productive, professional relationships with key personnel in assigned customer accounts Coordinate the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customers' expectations Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period Proactively assess, clarifies, and validates customer needs on an ongoing basis Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel Achieve assigned sales quota in designated strategic accounts Meet assigned expectations for profitability Achieve strategic customer objectives defined by company management Complete strategic customer account plans that meet company standards Maintain high customer satisfaction ratings that meet company standards Complete required training and development objectives within the assigned time frame Maintain a 12-24-month view of sales leads pipeline with appropriate actions to maximize long-term revenue growth, while simultaneously accomplishing mission critical objectives Strategic Account-based targeting of new large enterprise end-user accounts selling both direct and via our channel partner relationships Strategic Account-based targeting of existing large enterprise end-user customers of selling both direct and via our channel partner relationships Strategic Account-based management of existing and targeting of System Integrators and Strategic partner targets Willingness to work with international teams in multiple time zones, frequent international and domestic travel Development and maintenance of the company's image and reputation in the marketplace The skills you bring: Bachelor's degree supported by 10+ years of demonstrated team management and/or sales experience Relevant and strong experience and technical acumen in the IT Security and/or Networking markets Experience in a complex sales environment, managing large and demanding customer accounts Confident self-starter with integrity and accountability; an exemplary track record of consistent achievement in a start-up experience is a plus Expertise in implementing and successfully driving an indirect channel sales model in addition to direct sales Highly competitive, and entrepreneurial individual with a desire to tackle challenging opportunities A passion for winning, a strong aptitude for business strategy and excellent collaboration skills Outstanding oral and written communication skills Strong negotiation and managerial/leadership skills Exceptional skills in hiring, training, and motivating salespeople Decisive problem-solving ability and capability to assess people and situations with accuracy Ability to deliver a clear and compelling value proposition to customers/partners Ability to thrive in a fast paced, start-up, team-oriented environment Demonstrated leadership behaviors Must currently reside in the respective territory Why join Ericsson? At Ericsson, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build solutions never seen before to some of the world's toughest problems. Youll be challenged, but you won't be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more. If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned. Primary country and city: United States (US) \|\| Illinois Remote Job details: Account Manager Compensation and Benefits at Ericsson At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals. Your Pay The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience. The salary range for this position is * Illinois: $154,000 - 211,750 Your Health Ericsson Enterprise Wireless Solutions offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. For California employees, we offer a subsidized HMO option through Kaiser. Ericsson Enterprise Wireless Solutions also offers subsidized dental and vision coverage. Your Financial Security We invest in both your short and long-term financial wellbeing. Our 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits. Your Time Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay. Additional Benefits Ericsson Enterprise Wireless Solutions offers other company-paid benefits such as a comprehensive Employee Assistance Program, Talkspace mobile therapy, and volunteer paid time off.