Vice President E-Commerce

We're Watts. Together, we're reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted bycustomers in residential and commercial settings across the world.We areat theforefront of innovation, working with cutting-edge technology to provide smart andconnected, sustainable water solutions for the future. Watts is a leading brand with aquality reputation - and we have a dynamic future ahead.

Who We Are

Watts Water family of companies designs, manufactures, and commercializes high-quality, innovative products and solutions that promote the comfort and safety of people and the quality, conservation, and control of water used in commercial, residential, industrial, and municipal applications. Based in North Andover, MA Watts Water Technologies, Inc. is traded on the NY Stock Exchange under the symbol "WTS". Watts, with growing revenues of approximately $1.9 billion, has operations in North America, Europe, Asia, the Middle East, and Africa, including 24 countries, with over 5,000 employees globally and 34 site locations in the United States alone. Watts' objective is to increase sales and earnings by expanding into new markets, making key acquisitions, and reducing manufacturing costs through the One Watts Performance System.

Today, Watts through its various brands and subsidiaries is a global provider of plumbing, heating, and water quality solutions for residential, commercial, and industrial applications. Our extensive portfolio of products and leading brands range from highly technical fast-moving shelf goods and allows us to be present in the following categories: Plumbing & Flow Control, Water Quality & Conditioning, Drainage & Water Reuse, HVAC, and Municipal Waterworks. We strive to be the best long-term partner for installers, specifiers, distributors, and OEM customers.

Watts is leading the digitalization of the water management space, developing smart & connected products and commercializing digital solutions that deliver lasting value to customers. The newly formed Digital Solutions team spearheads the development of cutting-edge customer-facing solutions within Watts in coordination with business units, focusing on delivering actionable and trusted insights to customers through intuitive solutions that continuously evolve to meet ever-changing user needs.

Location: North Andover, MA highly preferred; will consider Remote

Reporting to: Senior Vice President, Sales

Role Purpose & Scope

If you have built and grown an e-commerce platform across multiple channels of distribution and have a passion for building and inspiring teams, this role is for YOU. Watts is looking for a strategic e-commerce leader with top-notch marketing skills and a customer-centric mindset to join our continually growing team. As Head of E-Commerce, you will be responsible for leading our aggressive growth plan for our e-commerce division which includes strategizing, planning, and executing the strategy across all three channels of business for Watts and our customers to drive profitable growth. This entails all aspects of the e-commerce business including customer offer and brand experience, commercial calendar, sales, digital platform, and digital development.

In this critical leadership role, you will collaborate cross-departmentally with sales, marketing, and other departments to ensure cross-channel alignment in customer experience, strategy, and branding. You are a natural leader who is laser-focused on coaching and developing your team to achieve success. You manage and motivate your team to reach sales, growth, and organizational goals always ensuring a positive employee experience. No Watts product would be a Watts product without our people. Engaging and inspiring employees is the key ingredient to continued growth within the business, and you will partner with the talent team to recruit the best and brightest talent, develop people, and long-term succession planning. You will be responsible for the following:

• Develop Watts e-commerce strategy across brands for both business-to-business (B2B) and business-to-consumer (B2C) channels
• Collaborate across Watts organization to drive strategy implementation and consistent digital execution
• Own, and drive growth within, key e-commerce marketplace accounts (e.g., Amazon) and pure-play sites
• Optimize Watts product assortment across e-commerce channels
• Develop and implement strategies for mitigating risk to Watts and partners from channel shifts
• Identify opportunities to strengthen Watts's relationships with channel partners via digital action
• For pure-play sites, oversee online customer acquisition strategies (e.g., SEO / SEM) and efforts to optimize site performance; develop and implement strategies to create a leading digital customer experience
• Help lead and develop platforms and tools in conjunction with IT, Marketing, and Product Management to grow e-commerce revenue successfully and securely
• Define and develop digital sales strategy in cohesion with overall seamless sales strategy and brand vision
• Drive the development of sales growth across new and existing markets
• Improve and innovate the whole e-commerce experience to optimize selling
• Optimize the customer offer by driving customer, web, and sales analysis
• Monitor and evaluate the digital performance of marketing activities
• Continuously monitor, evaluate, and implement upcoming trends and developments
• Drive unique digital activities via Ecommerce teams around the world

You will be challenged, rewarded, and allowed the opportunity to create a legacy here at Watts. Come join us as we continue our success as a global leader in commercial and residential water products!

What You'll Need

• Bachelor's degree in marketing or related field required; advanced degree / MBA preferred
• 10+ years of experience driving growth within both business-to-business (B2B) and business-to-consumer (B2C) channels (e.g., wholesale distribution, retail, e-commerce / digital, etc.), preferably within leading industrial businesses
• Knowledge of the plumbing industry, highly preferred
• Ability to effectively partner with stakeholders across [Watts] business units and regions
• Expertise in digital / e-commerce strategy development and implementation
• Business and marketing background with experience in digital development and sales optimization
• Proven ability in building, leading, coaching, developing, motivating, and inspiring a large team with a global outlook
• Proven results of increasing online sales
• Hands-on leader with superb analytical and strategic planning skills with the ability to inspire team members, influence stakeholders, and drive creative solutions
• Experience being an active part of a management team as a thought leader in the e-commerce space
• Excellent brand ambassador
• 30% travel required

* Physical Requirements:

While performing the duties of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

*Work Environment:

• Work in office environment or Work in a manufacturing environment

• May occasionally be required to perform job duties outside the typical office setting.

*As required by the Americans Disabilities Act (ADA)

#LI-Remote

Watts in it for you:

Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.