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Loan Administration Manager - New York, NY

Valley National Bank
$71,900.00 - $122,600.00 / yr
paid time off
United States, New York, New York
Jul 26, 2025
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Loan Administration Manager
#25-742
New York, New York, United States
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Job Overview
At Valley Bank, we believe in people's growth potential. We invest in it. We protect it. We focus it. For nearly 100 years, we've been the Bank that clients from every industry turn to for our expertise, strategies, and advice--building the kind of trust that can fuel every goal. We are the leading relationship bank built for growth--with over $60 billion in assets, 3,800 experts, and more than 200 consumer branches and commercial banking offices in communities across the US.

At Valley, we're all driven by an ambition that goes deeper than just having a job. That's why when you work for us, we make it our goal to help you focus on what drives you--working to turn your passions and strengths into assets you can use to propel your ambitions and build the professional legacy you want. Because when we say we're a relationship bank built for growth, that's not just reserved for our clients--that includes all our associates as well.


Oversee a division / region of Lending Specialists and potentially Lending Specialist Supervisors and Construction Loan Administrators, leading a team responsible for supporting multiple phases of the lending lifecycle for Business Banking and Middle Market customers. The team will drive the coordination and closing of loan transactions and serve as a main point of contact for external customers post closing. The Lending Specialist Manager will drive operational excellence, ensuring alignment with the firm's strategic goals.

Expected Work Hours
40
Job Description
Responsibilities include but are not limited to:


  • Manage a department / region responsible for loan transaction closings, ensuring end-to-end accuracy, customer satisfaction, and all regulatory requirements are met in a risk-controlled environment.
  • Spearhead and proactively define, implement, and enforce operational metrics & KPIs to ensure service standards are met and communicated timely to all internal stakeholders.
  • Lead and be at the forefront of all operational and middle office initiatives, identifying any inefficiencies and providing scalable long-term solutions.
  • Oversee and proactively manage the creation and continual refinement of the operating model -- including processes, controls, standards, and training surrounding the end-to-end lifecycle of a loan transaction.
  • Build and foster strong business relationships with key stakeholders across the firm, functioning a key representative for Loans Middle Office whilst maintaining feedback loops and identifying operational trends.
  • Represent Loans Middle Office in various business and risk settings, assisting with audit cycles, and providing operational read-outs when applicable.

Requirements
Required Skills:


  • Excellent, clear, and concise verbal and written communication skills.
  • Strong leadership and time management and organizational skills in a demanding fast paced environment.
  • Proven ability to influence and partner with senior management to drive issues to resolution.
  • Positive attitude, strong work ethic and a desire to work collaboratively across the organization.
  • Proficient PC skills using Microsoft Office applications, especially Word and Excel.
  • Ability to prioritize, organize and delegate assignments.


Required Experience:


  • HS Diploma or GED. Five or more years of experience in leading a regional or specialized loan middle office team.


Preferred Experience:


  • Minimum of 5 years of related experience.

Full-time/Part-time
Full-time
FLSA
Exempt
Location(s).
350 Madison Ave, New York , New York 10017 , United States
Total Rewards Summary
We provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission-based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions.


In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process.
Job Details
Pay Range Pay Range
The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.

The actual pay rate will depend on the person's qualifications and experience.
$71,900.00 - $122,600.00 / year
Pay Transparency
In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
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