New

Access and Application Coordinator - WFH

McKesson Corporation
United States, Tennessee, Nashville
Aug 02, 2025
It's More Than a Career, It's a Mission. Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community-based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission-driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day. Our Mission People who live with cancer - those who work to prevent it, fight it, and survive it - are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting-edge research, SCRI is redefining cancer care around the world. The Access and Applications Coordinator is responsible for provisioning user access to SCRI/McKesson systems, maintaining IT equipment inventory, procurement of new and leased inventory, tier 1 support of SCRI applications, and assisting HR with various Workday related tasks. The Coordinator also acts as a liaison between SCRI and CereCore access teams. The Coordinator role includes answering inquiries from clients throughout SCRI via multiple platforms, including but not limited to Phone, Email, and ServiceNow ticketing. Responsibilities include initial assessment, triage, research, and resolution of user access requests and tier 1 application support requests using established tools and processes. Coordinators are responsible for provisioning account access and resolving tickets within established SLAs. They will be required to continually expand knowledge of current and upcoming products within the realm of access management and information protection. They will be required to update and distribute reference information as needed. Provisions, maintains, and removes security privileges for users of SCRI systems. Duties and Responsibilities: Assists in maintenance of role-based access. Coordinates efforts with other access teams to provision access. Provides education to colleagues requesting access as needed. Works with the McKesson and CereCore Service Desks, providing necessary security/tier 2 support for user access incidents. Provides initial support and triage of applications within SCRI. Coordinates efforts with product managers across multiple departments to escalate application support as needed. Provides education to colleagues requesting application support as needed. Works with the Endpoint Solutions team to maintain inventory of IT equipment. Works with procurement teams, vendors, and finance team to ensure adequate stock of IT equipment. Submits and manages all IT related product orders. Collaborates with HR to create new hire profiles in Workday. Assists the HR team with mass data uploads to Workday. Assists the HR team with ad hoc case tickets for individual data changes in Workday. Provides after-hours and on-call support, as well as in office as needed. Continually expands knowledge of current and upcoming products, applications, systems, and processes. Adheres to and supports SCRI IT standards, policies, and procedures. Maintains and protects confidentiality with regard to all aspects of patient care and employee information. Adheres to Code of Conduct and Mission and Value statements. Performs other duties as assigned. Qualifications: Bachelor's Degree preferred 3 years relevant work experience required Experience with Active Directory Experience with ticketing systems such as ServiceNow a plus Experience with Workday a plus Experience with Ariba a plus Experience with Tier 1 application support a plus This position is WFH, however, you may be required to come into the office a few days per month, so you need to be located in commutable distance to the Greater Nashville Area. About Sarah Cannon Research Institute** Sarah Cannon Research Institute (SCRI) is one of the world's leading oncology research organizations conducting community-based clinical trials. Focused on advancing therapies for patients over the last three decades, SCRI is a leader in drug development. In 2022, SCRI formed a joint venture with former US Oncology Research to expand clinical trial access across the country. It has conducted more than 750 first-in-human clinical trials since its inception and contributed to pivotal research that has led to the majority of new cancer therapies approved by the FDA today. SCRI's research network brings together more than 1,300 physicians who are actively enrolling patients into clinical trials at more than 250 locations in 24 states across the U.S. Please click here to learn more about our research offerings. We care about the well-being of the patients and communities we serve, and that starts with caring for our people. That's why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse colleague population and ensure they are the healthiest versions of themselves. For more information regarding benefits through our parent company, McKesson, please click here. As part of Total Rewards, we are proud to offer a competitive compensation package. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.