Associate Commercial Credit and Operations

Support the Commercial business primarily through the administration of sales programs, to include daily volume processing and inventory movement, as well as handling credit activities such as dealer loan documentation preparation and administration, and other contributory support to credit and operations personnel. Must have good communication and time management skills. Will interact consistently with HD dealership personnel, auction houses, and external vendors, internal HDFS commercial operations, credit, and accounting staff, as well as HDFS retail-related personnel. This is a remote position; however, candidates must be based in the Plano, TX area.

• Process dealer used vehicle flooring, rebook, and vehicle transfer requests
• Assist with administrative preparation and after-action requirements stemming from credit reviews and due diligence as needed (eg, credit bureaus, background checks, personal and business financial statements, etc)
• Assist in organizing and maintaining dealer credit files
• Perform miscellaneous tracking and filing of all appropriate paperwork, to include information for dealer files, and receipt and release of vehicle paper and electronic titles
• Prepare and follow for dealer program, guaranty, and security documentation to ensure ability to pursue legal rights in the event of a default
• File UCC's by state for dealers, to include amendments, continuations, etc., as needed
• Process police, rental, and Riding Academy financing requests
• Use effective time management to ensure daily dealer funding-related service level metrics are met
• Interact with internal and external customers to provide a customer service experience that meets or exceeds expectations
• Responsible for protecting employees, customers, and corporate information. Follows established physical, electronic, and procedural safeguards, including policies regarding data protection, segregation of duties, use of passwords, and access to information based solely on business need. In addition, any company-proprietary information (including but not limited to customer information) may not be transferred or transported outside of HDFS by employees upon leaving the company.
• Maintains a current awareness and understanding of appropriate banking laws, regulations, internal policies and procedures, and to comply fully with those laws, regulations, policies and procedures.

• High School/GED Required.

Required

• Proficiency in Windows, MS Word, Excel, Outlook, as well as general familiarity with online Internet applications, as needed
• Basic understanding of loan documentation
• Excellent communication and organizational skills
• Strong attention to detail, and the ability to multitask
• Strong teamwork skills and the ability to interact effectively in a team environment and with all levels of internal and external customers