Sales Development Representative - Huntersville, NC

Pace Analytical Services

Pace makes the world a safer, healthier place. Committed to advancing the science of businesses, industries, consulting firms, government agencies, and others, Pace offers local-level service backed by a national laboratory network. Through in-lab and emergency onsite services, Pace ensures our air, water, soil, and more are safe.

This is a remote, Monday-Friday, Sales Development Representative position.

3 Shift Options:
Monday - Friday, 7:30 a.m. - 4:30 p.m.
Monday - Friday, 8:00 a.m. - 5:00 p.m.
Monday - Friday, 8:30 a.m. - 5:30 p.m.

Pace Analytical is one of the most diversified commercial analytical laboratory networks in the nation offering a wide range of environmental services through its three divisions: Environmental Sciences, Life Sciences, Scientific Professional Services.

All Pace employees are passionate about their work, and we are looking for someone that has a passion for selling and developing/maintaining customer relationships. We believe that we have the BEST sales team in the industry, so we aren't looking for good - we are looking for GREAT! This position will report to our Sales Development Supervisor who will do everything in her power to help you succeed.

The Sales Development Representative is responsible for generating and qualifying leads through cold calling, managing leads by tracking and following up on them, conducting sales presentations and product demos via the phone and internet, closing sales and meeting monthly sales goals in accordance with development plan, producing activity reports, working with affiliate sales to cross generate leads, and traveling to National Sales meetings for training as applicable

ESSENTIAL FUNCTIONS:

This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

1. Contact business, industries, government or private individuals by telephone to solicit sales for goods or services and/or to obtain referrals for prospective.
2. Explain products or services and prices and answer questions for customers.
3. Obtain customer information such as name, address, and payment method and enter orders into computer.
4. Record name, address purchases, and reactions of prospects contacted.
5. Adjust sales scripts to better target the needs and interests of specific individuals.
6. Obtain name and telephone numbers of potential customers from sources such as utility directories, internet, regulatory agencies, industry lists and lists purchased from other organizations.
7. Answer telephone calls from potential customers who have been solicited through the company or other means.
8. Telephone/write letters/prepare mailers/prepare quotations to respond in a timely manner to correspondence from customers or to follow up initial sales contacts.
9. Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations; candidate may occasionally be asked to support / attend / make sales presentations directly to prospective clients.
10. Maintain records of all the job functions listed above, contacts, accounts, and orders in Salesforce
11. Conduct client or market surveys to obtain information about potential customers.
12. Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service.
    

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Education and/or Experience - Minimum 1-year tele-sales/sales calling experience. 2 years of college or equivalent amount of selling/marketing experience desired. Experience in the environmental, laboratory or utility industries a plus. Individuals must possess strong communication skills, sales and goal oriented, professional, ability to work individually and as a part of a team.
2. Physical Demands - While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee is occasionally required to stand, walk, and sit. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.
3. Work Environment - While performing the duties of this job, the employee may be exposed to long hours sitting at the computer. An ability to sit and/or stand at a computer for 8 hours plus is mandatory to fulfill responsibilities of an SDR.
4. Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. An ability to effectively present information and respond to questions from groups of managers, clients, customers and the public both verbally and in writing.
5. Mathematical Skills - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
6. Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
7. Computer Skills - Must be proficient in all MS Outlook and Microsoft Office applications to include PowerPoint presentations; mail merge using MS Word; letters and documents using MS Word; Excel spreadsheets, graphs calculations, tabulations; multiple MSOffice functions; Internet research and networking capabilities.

PHYSICAL/MENTAL REQUIREMENTS:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 10 pounds; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.

WORKING ENVIRONMENT:

Work is done remotely in a secure in-home office setting. Work is subject to travel for training and/or conferences on rare occasions.

3 Shift Options:
Monday - Friday; 7:30 a.m. - 4:30 p.m.,
Monday - Friday; 8:00 a.m. - 5:00 p.m.
Monday - Friday; 8:30 a.m. - 5:30 p.m.