New

Patient Access Associate

UNC Health Care
United States, North Carolina, Kinston
100 Airport Road (Show on map)
Aug 06, 2025
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Efficiently and courteously obtains information to register patients in the clinical management system to assure accurate and complete demographic and payor information. Performs associated clerical duties including obtaining signatures for patient consent, verifying insurance information, generation of point of service bills. Explores every avenue available in collecting account at time of service. Implements a mutually satisfactory method of payment until account is paid in full. Communicates with Patient Access, Resource Management, and the Medicaid eligibility vendor. EDUCATION High School Diploma or equivalent required. Associate Degree in Business, Medical Office Administration or related field preferred. EXPERIENCE Twelve months of customer service, collections, registration or medical office experience required of have completed the competency for a Patient Access Associate through LMH work experience. LICENSURE/REGISTRATION/CERTIFICATION None required. OTHER SKILLS AND QUALIFICATIONS Excellent customer service skills. Excellent communication and organizational skills. Ability to utilize computers, electronic calculator and other office equipment. Knowledge of word processing and spreadsheet software necessary, preferably Microsoft Word and Excel. Able to deal with the public (face to face and over the phone). Excellent interdepartmental communication skills required Job Details Legal Employer: Lenoir Health Entity: UNC Lenoir Health Care Organization Unit: Ed Registration Work Type: Full Time Standard Hours Per Week: 40.00 Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: LENOIR MEM Exempt From Overtime: Exempt: No