CJIS SUPERVISOR - 08062025-70189

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: TENNESSEE BUREAU OF INVESTIGATION, CRIMINAL JUSTICE INFORMATION SERVICES DIVISION, DAVIDSON COUNTY

For more information, visit the link below:
www.tbijobs.com

Qualifications

Education and Experience: Bachelor's degree and experience equivalent to four years of full-time experience performing statistical analysis; examining criminal history and/or biometrics information; performing program audits and/or training; and/or performing criminal justice communications work.

Substitution of Experience for Education: Qualifying full-time experience performing statistical analysis; examining criminal history and/or biometrics information; performing program audits and/or training; or performing criminal justice communications work may be substituted for the required education.

Substitution of Graduate Education for Experience: Graduate degree may be substituted for one year of the required experience.

NSQs: Applicants for this class must:
1. Must be a citizen of the United States;
2. Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
3. Complete a criminal history and background disclosure form in a manner approved by the appointing authority and agree to release all records involving any criminal history or necessary records to the appointing authority;
4. Be subject to an intense background investigation in a manner prescribed by the appointing authority, which includes but not limited to a check of State and Federal criminal records, driving history, social media accounts, credit check, education, military, previous employment, drug use, and reference verification.

Overview

This classification supervises the daily operations of CJIS units, ensuring proper shift coverage while maintaining a productive work environment. This classification is responsible for prioritizing employee workloads, fostering team collaboration, and overseeing resource allocation for effective operations. An incumbent in this classification performs front-line supervisory duties under the general guidance of a manager.

Responsibilities

1. Supervises the daily function of CJIS units and ensures adequate coverage for all shifts. Resolves conflict to ensure a productive work environment. Oversees unit performance to ensure resources are requested and allocated for continuity of unit operations.
2. Prioritizes employee workload to ensure timely and accurate completion of specific CJIS objectives. Fosters team collaboration and recommends improvements to increase unit efficiency.
3. Maintains an open dialogue with supervisors, peers, employees, and vendors to ensure effective and efficient communication. Provides regular updates to TBI leadership on the status of CJIS related information (e.g., grant related projects, legislative process changes, etc.).
4. Assists in the development of training objectives and reviews training material for accuracy (e.g., Terminal Agency Coordinator (TAC) and Records Agency Coordinator (RAC) Orientation,
5. Basic NCIC Class, RAP BACK Training, TIBRS Training, Livescan Training, Criminal Records Training, etc.) to ensure compliance with Tennessee Bureau of Investigation (TBI) and FBI CJIS Security Policy.
6. Monitors FlexCheck system and reports system outages to internal and external customers. Maintains and updates accounts in compliance with federal CJIS standards to ensure business continuity.
7. Ensures successful implementation of technology upgrades to maintain compliance with Tennessee Bureau of Investigation (TBI) and CJIS standards.
8. Interprets Tennessee and federal law regarding Criminal Justice Information (CJI) for internal and external customers.

Competencies (KSA's)

Competencies:

1. Customer Focus
2. Decision Quality
3. Resourcefulness
4. Collaborates
5. Instills Trust

Knowledges:

1. Clerical
2. Public Safety and Security

Skills:

1. Active Learning and Listening

Abilities:

1. Problem Sensitivity
2. Written Comprehension

Tools & Equipment

1. Automated Fingerprint Identification System
2. Copy Machine
3. Fax Machine
4. Live Scan
5. Personal Computer
6. Printer
7. Scanner
8. Telephone

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.