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Job Description:
We are seeking a skilled IT Agile Project Manager to lead the end-to-end implementation of Guidewire ClaimCenter as part of our enterprise Property & Casualty claims transformation initiative. This role requires strong project management expertise, deep understanding of P&C insurance claims operations, and hands-on experience managing complex Guidewire platform projects. You will be the primary point of contact between business stakeholders, IT teams, and Guidewire system integrators, ensuring a successful and timely deployment of ClaimCenter.
Key Responsibilities:
- Lead the implementation of Guidewire ClaimCenter across multiple lines of business, ensuring alignment with business objectives and IT strategy.
- Drive full project lifecycle activities: scope definition, planning, budgeting, scheduling, execution, monitoring, and closure.
- Collaborate with Claims leadership, business analysts, solution architects, QA, and third-party vendors to ensure functional and technical alignment.
- Oversee system configuration, integration, data migration, testing (SIT/UAT), and rollout strategies.
- Develop and manage project documentation, including charters, risk logs, status reports, and change control.
- Facilitate Agile ceremonies (daily stand-ups, sprint planning, retrospectives, PI Planning) or manage hybrid methodologies depending on project phase.
- Ensure all deliverables meet internal governance standards, Guidewire best practices, and regulatory compliance requirements.
- Proactively identify project risks and develop mitigation plans.
- Track project KPIs and provide regular executive updates.
- Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
Requirements:
Required:
- Bachelor's degree in Information Technology, Business, or a related field.
- 10+ years of IT project management experience with at least 2 full-cycle implementations of Guidewire ClaimCenter.
- Deep knowledge of P&C claims lifecycle and insurance operations.
- Hands-on experience working with system integrators or vendors on Guidewire projects.
- Familiarity with data migration, system integration (policy/billing/3rd-party), and testing strategies specific to ClaimCenter.
- Proficient in project management and collaboration tools (e.g., JIRA, MS Project, Confluence, Smartsheet).
- Strong communication, leadership, and stakeholder management skills.
Preferred:
- PMP, CSM, or equivalent project management certification.
- Experience with Guidewire xCenters Implementation, upgrades and maintenance.
- Familiarity with middleware, and integration to ISO, LexisNexis, CCC, etc.
- Experience with Agile at scale (SAFe, Disciplined Agile).
Key Competencies:
- Strategic and execution-oriented mindset
- Strong business acumen with technical fluency
- Vendor and stakeholder management
- Claims domain expertise with technology delivery
- Risk management and issue resolution
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