Assocaite - Business Systems Analyst

Location Designation:Hybrid - 1 day per month

As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth - driving the company's success.

Role Overview:

The Business Systems Analyst role will require skills in business analysis, systems analysis, documentation of business requirements, solution recommendation, and decision making.This role must possess an understanding of insurance industry products, especially Annuities and/or Disability Insurance.The ideal candidate has worked on several projects from the SDLC, starting with requirements gathering through the successful implementation of said projects.

What You'll Do:

* Interact with business, conduct analysis and document business processes, functions, capabilities, requirements, etc., enabled by IT
* Performs a liaison between the business and IT Services
* Translate and simplify requirements
* Verify that the implemented solution meets the requirements
* Identify and articulate the need for change and assessing the impact of the change
* Analyze and interpret business and user requirements into functional requirements and specifications that have an appropriate level of detail suitable for use by the development implementation teams.
* Solicit client requirements using walk-through, document analysis, storyboards, use case scenarios, business analysis, task and workflow analysis
* Write clear and concise requirements ensuring that requirement statements are complete, consistent, concise, comprehensible, feasible, unambiguous, and verifiable.
* Support project managers to ensure key deliverables are met in an accurate timely manner assisting in the troubleshooting of problems and issues; make recommendations and provide alternative solutions when it applies.
* Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats

What You'll Bring:

* Bachelor degree with relevant experience required
* 3+ years of business analysis/systems analysis experience
* Previous experience working in the insurance industry and Annuities space
* Knowledge of CRM capability and functionality within a service center
* Experience in working in a team-based agile development environment
* Strong written, verbal and communication skills with the demonstrative ability to work with all levels within the organization
* Strong analytical, decision-making and problem solving skills. Accuracy and attention to details are required
* Uses best practices and knowledge of internal or external business issues to improve products or services
* Interprets business challenges, identifies trends and recommends best practices
* Explains difficult or sensitive information; collaborates with others to build consensus
* Makes decisions that have cross-functional impact
* Proficient in Microsoft PowerPoint and Excel

Pay Transparency

Salary Range:$62,400-$102,500

Overtime eligible:Exempt

Discretionary bonus eligible:Yes

Sales bonus eligible:No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by theFoundation.We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

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Job Requisition ID: 92329