Recruitment and Retention Ambassador - School of the Arts & Design-Music

TITLE

Recruitment and Retention Ambassador - Music

JOB SUMMARY

Strategically plans and executes recruitment and retention initiatives for undergraduate and graduate programs in the Division of Music at Texas Woman's University. This position promotes the Division's academic programs, events, and community engagement opportunities to prospective students, school districts, and external organizations. It also supports current students through community-building efforts aimed at increasing retention and fostering a vibrant and inclusive music culture. The specialist works collaboratively with Division leadership, faculty, staff, and other campus units to support enrollment and student success goals. Work is performed under general supervision, and performance is evaluated based on successful completion of assignments and outcomes achieved, in accordance with University Policies & Procedures.

ORGANIZATIONAL RELATIONSHIPS

Reports to: Director, School of the Arts & Design

Supervises: No supervisory responsibilities

ESSENTIAL DUTIES - May include, but not limited to the following:

1. Develops a recruiting vision and implements a comprehensive recruitment plan for the Division of Music, including strategies to increase audition and enrollment numbers for all music programs.
2. Conducts ongoing assessment of enrollment trends and evaluates the effectiveness of recruitment and retention strategies to inform continuous improvement and strategic planning.
3. Leads the planning and execution of all audition days, including scheduling, coordinating faculty participation, arranging accompanists, recruiting and organizing student volunteers, managing audition logistics, planning parent information sessions, and ensuring a welcoming and efficient experience for all participants.
4. Manages communication with all prospective music students in all phases of the admissions process, from initial inquiry and application submission through audition scheduling, admission decisions, scholarship offers, and enrollment.
5. Coordinates logistics for annual Music Major for A Day (MMFAD) event, in collaboration with the faculty-led MMFAD committee.
6. Manages all aspects of TWU presence at the annual Texas Music Educators Association (TMEA) convention, including staffing the booth, coordinating materials and displays, organizing faculty participation, promoting TWU faculty/student/alumni appearances, arranging giveaway items and promotional materials, and organizing the alumni dinner.
7. Organizes and staffs conference booths at various regional and state music conventions, college fairs, and recruitment conferences.
8. Builds relationships with area school districts, music educators, and community organizations to promote TWU Music programs; coordinates and facilitates school visits with faculty and student ambassadors.
9. Collaborates with the Manager of Music Events and Operations on recruitment and marketing materials.
10. Maintains and manages mailing lists and distribution of event invitations, including free concert ticket offers to local schools.
11. Serves as liaison between the Division of Music and the College of Arts and Sciences Advising office.
12. Serves as liaison between the Division of Music and the Office of Admissions.
13. Provides support and information to prospective students regarding admissions, financial aid, scholarships, academic pathways, and student success resources.
14. Creates and supports initiatives to foster a sense of belonging, student identity, and community within the Division of Music.
15. Organizes the Director's Advisory Council student leadership group, including regular meetings and communication.
16. Plans and implements student engagement events.
17. Organizes targeted welcome events for transfer students to support a smooth transition into the Division of Music community.
18. Serves as a liaison to music student organizations and facilitates collaboration between student leaders and faculty.
19. Collaborates with Division leadership to develop branded merchandise to build student pride and community.
20. Connects students with campus resources such as academic tutoring, mental health support, and career services.
21. Cultivates relationships with alumni and professional partners to support career readiness and job placement opportunities for graduating students.

ADDITIONAL DUTIES

• Performs other duties as requested.

EDUCATION

Bachelor's degree required. Music degree strongly preferred.

EXPERIENCE

Experience in a college/university setting, preferably within music or performing arts programs. Familiarity with music disciplines and audition and admissions processes for music students. Experience using the Acceptd application platform or similar audition management systems. Background in marketing and event planning, including knowledge of social media and creative content development. Experience engaging with student leadership, community outreach, and student success initiatives. An equivalent combination of education and experience may be considered

REQUIREMENT

Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position.

All employees share the responsibility of maintaining information security and privacy requirements within the university by adhering to Federal and State regulations, and TWU Policies & Procedures.

KNOWLEDGE, SKILLS, AND ABILITIES - The following are essential:

1. Strong interpersonal and communication skills for building relationships with students, faculty, K-12 educators, and community stakeholders.
2. Ability to demonstrate strong interest in music and music education.
3. Knowledge of university recruitment and admissions processes.
4. Skill in marketing, social media engagement, and promotional content.
5. Strong organizational skills and attention to detail.
6. Ability to coordinate events and work collaboratively with multiple campus partners.
7. Ability presenting to large groups and representing TWU in a professional manner.
8. Ability to work both independently and as part of a team.

PHYSICAL DEMANDS

The physical demands described in the Essential Duties and below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

The employee may be required to travel. Availability for occasional evening and weekend activities related to recruitment and retention events.

WORK ENVIRONMENT

All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment. Work is normally performed in a typical interior work environment.

SAFETY

TWU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources and Risk Management within 24 hours of the incident.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Texas Woman's University strives to provide an educational environment that affirms the rights and dignity of each individual, fosters diversity, and encourages a respect for the differences among persons. Discrimination or harassment of any kind is considered inappropriate.

Texas Woman's University is committed to equal opportunity in employment and education and does not discriminate on the basis of race, color, religion, gender, sex, sexual orientation, ethnic origin, age, veteran's status, or against qualified disabled persons.

All positions at Texas Woman's University are deemed security sensitive requiring background checks.

If you are a male between the age of 18 and 25, federal law requires that you must be registered with the U.S. Selective Service System, unless you meet certain exemptions under Selective Service law. Under HB 558, enacted by the 76th Texas State Legislature, if you are currently of the age and gender requiring registration with Selective Service, but knowingly and willfully fail to do so, you are ineligible for employment with an agency in any branch of Texas state government. For additional information regarding registration or status, you can contact the Selective Service System at 847-688-6888 or www.sss.gov.