Arity - Engagement Project Manager

This is a technical Project Manager role and candidates should have experience in the information technology realm.

The Client Engagement Manager is responsible for supporting a portfolio of projects for Arity customers and/or affiliates ensuring management of risks, issues, resources, financials, communications, interdependencies and supporting expansion opportunities within the portfolio in conjunction with the Customer Success Manager. The Client Engagement Manager is also accountable for working with the customer and Arity's Customer Success Managers to understand the account(s) and tailor the project approach, plan and deliverables accordingly. This role will build strong relationships with the appropriate stakeholders ensuring engagement throughout the life of the project. Additionally, this resource will participate account expansion opportunities which may consist of supporting business development activities, developing appropriate collateral, assisting with development of statements of work and request for proposal responses.

• Demonstrates competency of best practices in project management and communication processes and contributes to the improvement of these processes at Arity.
• Demonstrates critical thinking in problem solving, staff development and effective interaction with Customers and Arity stakeholders.
• Provides direction and oversight throughout project lifecycle to Customer and Arity team-members to meet requirements of the contract and holds appropriate resources accountable for execution and delivery.
• Communicates critical project information while remaining sensitive to organizational politics and escalates accordingly.
• Tailors deliverables and approach for Client work based upon need.
• Engages and/or escalates to appropriate stakeholders in risk identification and mitigation both at the Client and within Arity.
• Assesses and reports health of all projects in an objective manner, maintains project transparency and accurate status and keeps relative stakeholders apprised.
• Identifies expansion opportunities with existing work and participates in work required to formalize the opportunity.
• Assists with RFP requests, customer presentations and overall business development.
• Participates in th

This is a technical Project Manager role and candidates should have experience in the information technology realm.

Bachelor's degree required with 2 plus years of experience in implementation and project delivery for clients. Experience in the Insurance industry area required.
* Has collaborated on and led the development of deliverables to help onboard and support customers.
* Ideally has as a baseline understanding of mobile and/or device capabilities for insurers and/or auto with an interest in building your expertise.
* Empathy for customers and a passion for growing our company.
* Experience interfacing with business and customer leadership within an organization.
* Excel fluency and ability to visualize and present data in a meaningful way.
* Demonstrated presentation and analytical skills.
* Project/program management experience in onboarding and managing customers.
* Excellent communication skills, which includes listening intently, as well as clear, direct and thoughtful communications.
* Excellent time management and organization skills, attention to detail and follow through.
* Experience with direct tactical activities in support of strategic initiatives.
* Knowledge of and experience of Microsoft applications (Word, Excel, Visio, Project, PowerPoint, SharePoint) and other related project management tools.
* PMP ideal.