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Specialist-Tech Sr

Honda North America
United States, California, Torrance
1919 Torrance Boulevard (Show on map)
November 16, 2022
American Honda Motor Co., Inc.
Description

What Makes a Honda, is Who makes a Honda

Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals.

At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint."

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

If your goals and values align with Honda's, we want you to join our team to Bring the Future!

About this Position:

The purpose and function of the Sr. Technical Specialist position is to provide technical support to AHM Automotive Technicians at both Honda and Acura dealerships for difficult to repair vehicles. The chosen candidate will also be responsible for fix it right the first-time initiative, support to AHM Service Technical Operations for vehicle validations and countermeasure assistance, and supervision to staff related to staffing, scheduling, and training.

Responsibilities include:



  • Ensuring accuracy and completeness of info given to technicians
  • Developing skillset of associates to ensure direct reports remain relevant in areas of expertise.
  • Ensuring performance supports objectives of the department and division
  • Supporting Subject Matter area of expertise
  • Managing call load efficiency


Qualifications

Required Work Experience:



  • Five to ten years of hands-on experience as a technician (preferably Honda or Acura vehicles)
  • Previous supervision/shop foreman experience a plus
  • ASE certifications A1-A8 plus L1
  • In-depth knowledge of complex vehicle systems including terminology used by Honda and Acura
  • This position is required to operate vehicles, so a Motor Vehicle Report is required as part of our Pre-Employment Background Check



Required Education:



  • High School Diploma or equivalent
  • Two years Automotive Trade School or AA in Automotive Technology equivalent



American Honda Motor Co., Inc. is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.


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