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Outreach & Communications Specialist

Community Teamwork
United States, Massachusetts, Lowell
October 22, 2022

Outreach & Communications Specialist

Are you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is a private non-profit organization with over 500 employees dedicated to reducing barriers and creating opportunities for low income individuals and families.

We are seeking an Outreach & Communications Specialist who will play a support role in the Division of Energy and Community Resources to include the development of high-quality communication and marketing materials for both internal and external audiences, as well as promoting events and delivering materials to community members. The Specialist will focus on outreach to families, partners, and the community to increase awareness and participation of services. Responsibilities include coordinating client recruitment efforts for our programs, raising the Division's visibility in the community; assist with developing a communications and marketing strategy through media outreach, event promotion, digital, social media, web content, video and other means for communication.

At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

We offer:

  • Casual work environment
  • 4 weeks of Paid Time Off
  • Medical
  • Dental
  • Vision
  • Paid Life Insurance
  • Tuition reimbursement
  • 11 paid holidays
  • Paid sick leave
  • Career advancement and professional development
  • 5% contribution to your 401K whether you participate on your own or not.
  • Great co-workers and a great mission with an outstanding Community Action Agency

Responsibilities include:

  • Develop and maintain a database of community contacts and outreach activities conducted within the service area.
  • Develop a comprehensive listing, initiate contact, and maintain working relationships with human service providers, advocacy organizations, and other groups who use or have access to those who might use our services.
  • Develop a comprehensive listing, initiate contact and maintain working relationships with human service providers, advocacy organizations and other groups who use or have access to those who might use our services.
  • Lead the development of program communication materials, ensuring all communications adhere to the organization's branding style guide.
  • In coordination with Director, develop, implement, and submit the annual outreach plan and progress reports, as requested.
  • Provide program, education and outreach materials to local agencies and advocacy groups.
  • Maintain program marketing materials. Travel to local agencies, advocacy groups, and their events as required.
  • Write and distribute monthly newsletters to external and internal audiences and other updates as needed.
  • Update and maintain compelling success stories about clients, agency programs or agency events.
  • Manage program social media (Facebook) ensuring an active and innovative presence.
  • Create content for listservs and communicating via these outlets as well as exploring new technology to share messaging.
  • Integrate a DE&I lens in all activities, encourage colleagues to engage in DE&I work, and contribute to our mission of building a more diverse, equitable, and inclusive organization for our employees, clients, and partners; requires ongoing investment in a personal and professional journey to understand identity and address unconscious bias, power, and privilege.

Qualifications Include:

  • Associate's or Bachelor's Degree in Communications, Marketing, or English, preferred; or 3 years related experience.
  • Demonstrated strong writing and communication skills.
  • Familiarity with social media outlets.
  • Strong organizational skills and attention to detail.
  • Ability to multi-task and prioritize in a deadline driven environment.
  • Ambition to network and promote opportunities about the programs to the public.
  • Dependable transportation and ability to travel to other sites, meetings, agencies, and providers required.
  • Bilingual skills preferred.
  • Must be able work evenings and weekends as needed.
  • Must be a team player.
  • Ability to work effectively with and meet the needs of people from a diverse range of backgrounds, cultures, and identities, including underserved communities and people from the different racial groups, socioeconomic statuses, nationalities, and languages that make up CTI's clientele.

Commitment to Diversity Equity and Inclusion

Community Teamwork is committed to an equitable, non-discriminatory, and anti-racist approach in all components of our organizational structure and operations, including the job application process. We recognize that people of underprivileged backgrounds and underrepresented identities often are not afforded equitable access to resources, opportunities, and professional development. We offer professional development, training, and tuition reimbursement opportunities to ensure that you and CTI are set up for success. We encourage you to apply if you see an opening that is exciting to you and include examples of your work that you feel demonstrate your qualifications. Please feel free to speak to all experiences, skills, and educational certifications that you feel are relevant. We look forward to reviewing your application.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Community Teamwork is a drug free work environment.

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.