Director - IT Digital

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Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

Education:

• Bachelor's degree in relevant field of study required

Work Experiences:

• 10+ years of related work experience required
• 5+ years of experience in a retail eCommerce, Omnichannel and high transaction environment required

Skills:

• Proven managerial leadership
• Ability to work in a fast-paced, high-growth environment with a track record of success in leading cross-functional initiatives
• Understanding of on-line retailing best practices and web technology applications
• Knowledge of WebSphere Commerce Suite (WCS) and Sterling Commerce preferred
• Proven ability to lead an IT retail Omnichannel centric organization
• Understanding of agile development methods and practices
• Experience with all forms of digital payment transactions and related hardware, software and security
• Knowledge of Product Information Management systems and its integration with other systems
• Proven ability to recognize and adapt to company culture
• Ability to analyze, organize and integrate large amounts of complex information into clear, concise presentations and plans
• Experience creating and executing to a financial budget
• Communication - effective listening, speaking and writing skills
• Computer - proficient in the use of Microsoft Word, Excel, WMS and e-mail software
• Demonstrated ability to multi-task and prioritize workload in a fast-paced environment
• Acceptable level of hearing and vision to perform job duties

Responsibilities:

• Key leader in the formation and execution of digital and Omnichannel vision and strategies
• Lead the IT Omnichannel team with focus on eCommerce, mCommerce, Omnichannel and POS technology platforms
• Develop and maintain technology platforms to drive a high growth omnichannel business
• Partner closely with key business leaders (Omnichannel, Marketing, Stores and Merchants) to align and coordinate resources
• Lead by example and model a passion for the business as well as demonstrate a proactive and solution-oriented style
• Manage the development of the business requirements in partnership with IT and other business partners
• Drive development initiatives that support the Omnichannel roadmap such as new features and functionality enhancements
• Monitor developing eCommerce and Omnichannel technology trends, evaluate business opportunities and recommend new technology for the Company's business
• Optimize the performance of academy.com and its ability to drive conversion to sales through all applicable site metrics
• Drive results via an agile development process, efficiently leading virtual omnichannel team members through the process to maximize results
• Manage the day-to-day including functionality up-time, transaction processing functionality and product presentation in partnership with other IT functions
• Provide ongoing tracking and analysis of consumer site behavior through market analysis, competitive analysis and site analytics
• Maintain productive vendor relationships for key technology partners
• Celebrate team success and recognize exemplary team results, consistently offer feedback for continuous improvement
• Integrate feedback from Customer Service and on-site customer search to improve site functionality
• Manage site quality control and efforts to ensure feature and functionality performance
• Work closely with Contact Center and Fulfillment Center to ensure all business processes are linked to attain the overall business goals of the Company
• Mentor management team and staff
• Prepare and manage budget for the department

Physical Requirements & Attendance

• Acceptable level of hearing and vision to perform job duties
• Adhere to company work hours, policies, procedures and rules governing professional staff behavior

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.