Mobile Product Owner

Allstate Insurance
United States
January 04, 2023
The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands and taking bold steps to better serve customers' evolving needs. That's why now is an exciting time to join our team. You'll have opportunities to take risks, challenge the status quo and shape the future for the greater good. You'll do all this in an environment of excellence and the highest ethical standards - a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities. Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For more than 89 years we've thrived by staying a step ahead of whatever's coming next - to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We've been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don't follow the trends. We set them. Job Summary: The Mobile Product Consultant will assist in the development and execution of develop and execute mobile initiatives and projects, primarily focused on the product lifecycle for the Allstate Mobile application and the other mobile properties, consistent with business strategies. He/she will also serve as a team and company resource in the areas of mobile engagement and e-Business. Key Responsibilities: Supports delivery of the consumer-focused product mobile roadmap, making adjustments as needed based on consumer needs, resource allocation, technology delivery and corporate priority Serves as a business-side point of contact, leveraging existing technologies and resources within the organization to achieve goals; Coordinates customer communication programs that raise awareness and drive usage of the mobile self-service channel Analyzes market intelligence and business results to translate emerging trends into business opportunities, as well as identify opportunities to improve processes and strategies as appropriate; Participates in the management of vendor relationships and ensures information flows between business teams and vendor for successful completion of projects Stays abreast of digital media consumption and technology trends in mobile and related areas (e.g. social, search, etc.) to serve as a subject matter expert and resource to internal stakeholders Assists with branded mobile application development and other mobility projects (e.g. SMS, QR codes, etc.) as needed Identifies e-Business needs and requirements of other business units and AORs, and executes programs to meet these needs Supervisory Responsibilities: This job does have supervisory duties. Education and Experience: Bachelor's degree or equivalent experience 2 or more years of related experience Functional Skills: Proven expertise in marketing, with specific experience in digital marketing, including e-commerce and/or mobile Proven technical acumen, with an interest in emerging technologies and basic understanding of system architecture Ability to understand a specific customer value proposition and communicate it to various stakeholders Ability to effectively understand data, analyze results, draw insights and conclusions, and recommend appropriate actions in an atmosphere of fact-based decision-making Strong consumer disposition with ability to define and communicate consumer-centric business requirements to technical and non-technical audiences Excellent communication skills, including the ability to effectively translate and communicate technical information in a meaningful way to non-technical audiences Ability to think strategically and execute tactically Excellent project management and organization skills, experience working along side technical delivery teams and strategic/creative resources Demonstrate a collaborative approach to achieving business results Compensation offered for this role is$56,600.00-$91,850.00 per yearand is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen. Good Work. Good Life. Good Hands. As a Fortune 100 company and industry leader, we provide a competitive salary - but that's just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. Learn more about life at Allstate. Connect with us on , , and or watch a . Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click "" for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click "" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the "EEO is the Law" poster click "here". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.