Internal Communications Specialist

The Internal Communications Specialist plays a key role in developing content for various internal audiences and contributing to programs that keep employees informed, inspired and connected to our agency culture. As part of our Communications team, the Internal Communications Specialist is responsible for storytelling in written and digital mediums, engaging with employees across the agency, and helping to ensure employees have the information they need in the time they need it. This is a unique opportunity to help creatively support a wide variety of employee roles including coach operators. The Internal Communications Specialist should possess energy and enthusiasm to try new communication modes, have excellent interpersonal, writing and editing skills, and preferred experience in photo and video editing skills, excel at building cross-functional relationships with stakeholders, and have experience disseminating complex information into meaningful messages for employees.

Develops internal content (written and video) including articles, agency and department updates, and leadership communication
1. Edits internal communication; offers suggestions for improvements and rewrites when necessary.
2. Partners with other departments and divisions to develop and implement communication strategies and tactics specific to their team needs.
3. Partners with colleagues to develop and implement processes for tracking and monitoring employee engagement, analyzing data, and developing and evolving communication strategies based on this data.
4. Plans, organizes and implements employee meetings and events as appropriate.
5. Takes photographs and/or video at employee meetings and events.
6. Contributes to developing the agency internal communications plan and portions of division communication plan as assigned and monitoring and reporting on goals and key performance indicators.
7. Represents Community Transit, as assigned, at internal or public events and meetings of committees, organizations and project task forces as a participating member or in absence of manager.
8. Assists in development of Agency Communications budget.
9. Performs other duties of a similar nature or level.

Minimum Qualifications

1. Bachelor's degree in communications, public relations, journalism, English, marketing or related field.
2. Three years of experience in the field, including experience in writing and managing internal communications, or an equivalent combination of education.
3. Experience sufficient to successfully perform the essential duties of the job such as those listed above.

Preferred

1. Experience communicating with deskless employees.
2. Video production or editing experience.
3. Social media content creation and management skills.

Entry Requirements for: Knowledge and Skills

Qualification to enter this position requires knowledge of the following:

1. A variety of writing styles.
2. Correct grammar, usage and punctuation.
3. Internal communications principles and practices.

Qualification to enter this position requires skill in:

1. Writing for internal audiences.
2. Preparing and making presentations to groups of various sizes.
3. Project management, organization and time management.
4. Communication and interpersonal relations as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
5. Use of personal computer and related word processing, spreadsheet and desktop publishing software in a Windows environment (e.g., Word, Excel, etc.)

Proficient Performance Requirements for Knowledge and Skills

Qualification to fulfill the full range of this position's duties requires the following knowledge, which may be gained or further developed after entering the job:

1. None listed.

Qualification to fulfill the full range of this position's duties requires the following skills, which may be gained or further developed after entering the job:

1. Developing communications plans.
2. Creating and utilizing content calendars and schedules.

Physical Requirements

Reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing, repetitive motions, carrying, pushing, pulling.

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work. Involves local travel to meetings and events.

Work Location(s)

This position will work at the Cascade Administration Building located at 2312 W Casino Rd, Everett, WA 98204.

Application and Selection Process:

This position is being sourced by Arch Staffing, please apply at:

https://www.indeed.com/job/internal-communications-specialist-b42b0e9fdb9b8489

• Only on-line applications accepted.
• To be considered, applicants must submit a cover letter highlighting their skills and experience as they relate to this position.
• Applicants for this job may be considered for other openings up to six months after the date this position is filled.
• Applicants who meet the minimum requirements may be asked to provide a portfolio sample of work, scheduled for an interview as well as a variety of tests to demonstrate knowledge and skills for the position. The evaluation process may include interviews, background checks, reference checks and various performance tests.

Employee Benefits:

Employees (and their families) are covered by medical, dental, vision, basic life and disability insurance. Employees participate in the Public Employees Retirement System (PERS) and have the option to enroll in the agency's deferred compensation plan. In addition to WA Paid Sick Leave, employees in this position, accrue 24 days of Paid Time off (192 hours) in their first year and nine (9) paid holidays throughout the calendar year. Full list of all benefits and details can be found here.

Effective January 1, 2022, all new employees must provide proof of fully vaccinated status on or before their first workday. People are considered fully vaccinated two weeks after their second dose in a two-dose series or two weeks after a single-dose vaccine.

If you have a family member, or share the same living quarters of a current Community Transit employee, please let your Human Resources Recruiter know as your eligibility for this position will be affected.

Community Transit provides a tobacco-free and drug-free work environment. As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on an basis prohibited by Federal, State or Local law. We value and encourage diversity in our workforce. EOE AA M/F/Vet/Disability. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.