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WW Channel Sales - Senior CRM UX Designer
Apple, Inc. | |
United States, California, Cupertino | |
February 19, 2023 | |
Summary
Posted: Jan 23, 2023 Weekly Hours: 40 Role Number:
200456497 The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Help us leave the world better than we found it. Apple's Sales organization drives revenue through a broad network of channel partners across the global, including carriers, retailers, B2B resellers, distributors, and many more. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is the face and voice of Apple in the partner community that we collaborate with. You will be joining the Channel Strategy and Operation team, as CRM User Experience Designer, focusing on the largest sales transformation program in the next few years, that moves our sales activities to an external SaaS platform, provides groundbreaking experiences for Apple teams, as well as our partners globally. In this role, you will be partnering with cross-functional Apple teams and external partners, to define the user experience of the new CRM/PRM (Parent Relationship Management) solutions. With your valuable contribution, we aim for driving the ultimate experience to boost productivity, enhance collaboration, and transform the way we work. Key Qualifications
Description Gather input from stakeholders and draw on your extensive UX design knowledge and industry experience to distill project requirements into intuitive design that addresses clearly defined user needs Collaborate closely with product owners, process analysts, external UIUX designers, and solution architects to create innovative and engaging user experiences for various personas, for multiple capabilities on the transformation program roadmap Create journey maps, flow diagrams, wireframes, mockups, style guides, prototypes, site maps, and other design artifacts to communicate design approach and to gain alignment across stakeholders Conduct usability studies and rapidly iterate designs to incorporate user feedback and support agile development Design UI and visual design language while adhering to existing Apple design standards Present UX and visual Designs to team and management while clearly articulating design rationale. Make reasonable tradeoffs with considerations on technology limitations Education & Experience Bachelor's degree in Interaction Design/HCI/Media Arts/Graphic Design/Psychology, or a related field Additional Requirements Pay & Benefits
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