Video Telecommunication Technician

Sirius Federal, LLC is a CDW company. We share common values as a performance-driven, customer-focused culture. CDW is a leading multi-brand provider of information technology solutions to business, government, education, and healthcare customers across the globe. Sirius Federal, LLC is looking for a talented Video Telecommunications Technician, with an Active Top Secret security clearance to work on our Residency Services (RS) Delivery Team supporting a multiyear program supporting the Intel Community.

Your specific duties as a Video Telecommunications Technician will include:

• 
  

  Responsible for the configuration, and maintenance of worldwide Voice and Video Conferencing System.

  
  
• 
  

  Responsible for the installation of operating system and security patches.

  
  
• 
  

  Responsible for assessing the applicability of vulnerabilities and maintain security compliance of the Voice and Video Conferencing System.

  
  
• 
  

  Provide support for customer scheduled and unplanned outages, regardless of scale and impact.

  
  
• 
  

  Serve as the support for Tier 1 and Tier 2 technicians across all communication platforms.

  
  

Specific qualifications for the Telecommunications Technician position include:

• 
  

  15 years direct applicable experience working with Telecommunications and Video related products

  
  
• 
  

  Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional experience may be substituted for a Bachelor's degree.

  
  
• 
  

  Should have a strong background with Cisco Meeting Server, VQ Conference Manager, Cisco Unified Communications Manager, and/or Microsoft Skype for Business.

  
  
• 
  

  Must have managed virtualized applications or have knowledge of how to manage virtualized applications.

  
  
• 
  

  Experience in reading Session Initiation Protocol (SIP) detailed traces is a plus.

  
  
• 
  

  Must be able to communicate clearly and effectively in both written and verbal form

  
  
• 
  

  Motivated by challenges and has a strong sense of commitment to objectives

  
  
• 
  

  Detail-oriented and organized with an inquisitive nature that is open to learning from all sources.

  
  
• 
  

  Ability to foster strong relationships at all levels.

  
  
• 
  

  Able to work weekends.

  
  

Clearance Requirement: Active TS/SCI w/Full Scope POLY at the TIME OF HIRE