Director II Channel Sales - Work From Home CA

Lumen Technologies
111375-247500
United States
Mar 21, 2023
About Lumen Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies. The Role We are in the process of filling open positions for the combined company following Lumen's acquisition of Level 3 Communications. All qualified candidates who express interest by submitting an application to an open posting will be considered. However, based on business needs, preference may be given to internal applicants on certain positions. We still welcome, and encourage, all application submissions while we continue our integration process. Internal applicants are current, active Lumen employees, including Level 3 employees who have transitioned to Lumen as part of the acquisition. The Director of Partner Sales will be responsible for the development and management of strategic partner accounts and opportunity pipelines for a small to medium team. Key activities include providing leadership to a team of Channel Managers, partner portfolio management, sales and services program execution and engagement, as well as partner readiness and enablement. The Main Responsibilities Recruit new partners into the partner program Identify, establish, penetrate, and strengthens key alliances in the telecommunication and technology community to position the company for new sales opportunities Strengthen relationships with partners, ensure a positive partner experience, understand the key drivers of each partner's value proposition; and influence partners. Define, develop and deploy long-range partner enablement strategies. Manage a team of Channel Managers to develop sales in the designated account base by working with partners to identify new sales opportunities. Sales activities may occur with or without partner involvement and include: Coordinating executive visits for strategic sales, customer appointments, networking, and other strategies to ensure positive partner experience Provide accurate and detailed weekly forecast funnel of identified and proposed opportunities to meet or exceed sales quota requirements. Review information provided by Channel Managers and report to upper management. Build a high-performance team; hire and retain the right talent in the right roles; set goals, delegate work, ensure accountability; develop and empower direct reports to make decisions and act. Demonstrate company's values, maintain a positive open demeanor, encourage different points of view, move team forward through change; provide timely information; communicate context for business decisions; recognize accomplishments; foster teamwork and collaboration. Manage a team of Channel Managers to develop and implement actions to create additional opportunities to cross-sell and up-sell accounts to increase overall total end customer and partner business with the company Assist with creating account plans and strategies to win new business from existing customers Define, develop and deploy long-range partner enablement strategies Design and implement sub agent incentive programs to drive sales Provide input on partner training content and process based on communications with partners, industry best practices, or recommended process improvements Develop further knowledge of new technologies and selling points which include enhancing expertise in the company's product application technologies. Coordinate with Partner Sales Manager on customer messaging and contact protocol. Serve as an escalation path for end customers or partners to ensure excellent customer experience. Assist with Accounts Receivable activities for assigned partner base. What We Look For in a Candidate Qualifications A degree in a related field or applicable years of experience Minimum of 7 years' experience in Partnership Sales leadership Advanced understanding of company telecommunications products and network capabilities Strong written and verbal communication skills; must have the ability to build relationships over the phone and influence and direct a team of employee owners Advanced understanding of telecommunications industry and indirect sales model Advanced analytical skills; must be able to work through complex issues with a methodical approach; analyzing complex issues, distilling and communicating relevant aspects Intermediate MS Office Suite knowledge and usage; must have the ability to learn and work in internal company applications Proven success working under pressure with tight deadlines Ability to travel as needed (Approx. 50%) Preferred Qualifications Advanced understanding of company financial measures. #LI-POST1 What to Expect Next Requisition #: 326105 When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what's included in these checks can be found in the Post Offer section of our . Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. EEO Statement We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.