Testing Specialist

Testing Specialist - North Campus

• Administer a variety of academic and professional exams, including TSIA2, Accuplacer ESL, GED, CLEP, correspondence, make-up and accessibility services exams.
• Collaborate with Dual Credit and service area high schools to administer offsite TSIA2 exams as needed.
• Uphold all administration and security standards of our external vendors and internal stakeholders, including Pearson, College Board and SJC academic and technical programs.
• Process associated documents for all exams and input test scores into the student database system.
• Assist students and other community testers to schedule and request test appointments.
• Maintain secure storage for testing materials and internal testing records.
• Create student identification records in the student database system when appropriate.

• Troubleshoot and report problems with testing facilities, hardware, software, and other testing vendor materials and services to the Testing Coordinator or appropriate vendor.
• Answer phone, emails and other communications to assist students, staff, faculty and community with testing inquiries.
• Maintain well-organized and clean service areas for student and staff use.
• Collaborate with other San Jacinto College division and academic departments to facilitate testing services.
• Other duties as assigned.

• Demonstrate the college values
• Display impeccable integrity and commitment to upholding standards
• Display excellent written and verbal communication skills
• Display adaptability to changes in policies and procedures
• Work unsupervised and multitask in a fast-paced office environment
• Possess personal computer literacy skills
• Possess outstanding customer service and interpersonal skills
• Display team-oriented and collaborative work relationship with other staff members

• Associate's degree or four years of office experience in a college/educational environment

• Completion of college-level credits or some post-secondary education
• In-depth knowledge of testing
• In-depth knowledge of Banner
• In-depth knowledge of and ability to enforce institutional policies and procedures
• Understanding of FERPA law

Salary Grade: 16

Salary is based on the Board-approved salary schedule for the current fiscal year.

Requisition Number: req4443

Posting Close Date: 4/26/2023