Business Operations Intern - Remote

The primary purpose of this position is to gain experience while providing support to essential Operations and Security Services (OSS) functions. This role will coordinate closely with OSS leaders and key stakeholders to assist in developing and implementing centralized departmental resources. They will collaborate with team members to understand and document standardized operating procedures (SOPs), standard document repositories, and create measures and metrics that support the status of key performance indicators, which ensures relevancy, accuracy, consistency, efficiency, and compliance. The ideal candidate is highly organized and analytical, with a strong interest in data analysis and data visualization.

The Center for Internet Security (CIS) makes the connected world a safer place for people, businesses, and governments through our core competencies of collaboration and innovation. We are a community-driven nonprofit responsible for industry leading best practices for securing IT systems and data. We lead a global community of IT professionals to continuously evolve these standards and provide products and services to proactively safeguard against emerging threats.

Collaborate with stakeholders to develop efficient and centralized data reference resources
• Creating, editing, and collaborating on standing operating procedures and other management documents
• Creating, editing, and collaborating in developing and reporting on relevant measures and metrics
• Assist with collecting, inputting, and maintaining key data points by working in close collaboration with the team's data owners to ensure materials are up-to-date
• Support internal review of departmental resource allocations, especially as related to meeting management and internal communications
• Identify mechanisms for improving document management and assist with implementing best practices, including but not limited to file naming conventions, version control, and resource archiving and consolidation
• Other tasks and responsibilities as assigned

• Associates degree, completion of two years of an undergraduate program and good standing in the program, or equivalent professional experience
• Highly organized, thorough and detail oriented
• Interest in data analysis, document management, and cataloguing
• Strong understanding of fundamental data analysis techniques
• Knowledge of best practices for file management and archiving
• Strong oral and written communication skills
• Excellent interpersonal skills and professional demeanor
• Must be authorized to work in the United States
• The position is open to U.S. citizens and requires a favorably adjudicated DHS Fitness Review for Public Trust Positions**

It's a Plus if You Have:

• Experience or familiarity with data visualization preferred
• Proficiency with Microsoft PowerPoint and Excel preferred

**Factors that may cause a negative Fitness Review decision include:

• Criminal Conduct
• Dishonest Conduct
• Employment Misconduct
• Alcohol Abuse
• Drug Use (illegal drug use or use of a legal drug in a manner that deviates from approved medical direction) Additionally, illegal drug use includes the use of drugs that are illegal for federal purposes despite being legal in select states and countries, such as marijuana.
• False Statements
• Financial Issues
• Have not resided in the US for three (3) of the past five (5) years

At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place.