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Video Site Reliability Engineer (SRE) - Apple Media Products

Apple, Inc.
United States, San Diego
May 30, 2023
Summary Posted: Apr 3, 2023 Role Number: 200473038 Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! Apple Media Product's SRE team is looking for a world-class Site Reliability Engineer with experience in developing processes, tools, and automation for managing distributed systems in production environments. Our SRE team combines software and systems engineering and system administration practices to build and run large-scale, massively distributed, fault-tolerant systems. Our software ensures that Apple's services are reliable, scalable and secure, and we leverage both open source and home-grown technologies to provide managed data infrastructure services. We balance our time across automating operations for our growing footprint of deployments, building self- service products to empower internal customers, and increasing the reliability and scalability of our services with application and systems- level improvements. Dynamic, smart people and inspiring, innovative technologies are the norms here. Will you join us in crafting solutions that do not yet exist? Key Qualifications 2 to 5+ years of managing large scale web services in a *nix environment Cloud and on-prem administration experience Load balancer experience Fluent in a scripting language like Python or shell Experience with configuration management automation (Puppet, Chef, Ansible, Salt) Monitoring/alerting and log mining experience Performance monitoring and tuning Container platform(s) (Docker, Kubernetes) Cloud architecture experience DR architecture and testing CI/CD experience deploying and supporting/troubleshooting complex dependencies in java applications Comprehensive understanding of DNS Description The Video SRE team seeks a driven, curious engineer who is excited to contribute to our mission of making the Apple TV app the best place to watch all your favorite movies, shows and sports. Our team is passionate about delivering the highest quality resilient infrastructure to power our services. The ideal candidate possesses a driven approach to continually improving service levels and an ability to understand large complex systems with a passion to constantly improve environments and processes to better serve our customers. You should have experience building and delivering self-healing platforms and services via automation. This role engages with engineering teams to improve service resilience from design to deployment to operation by building in DR, security, performance and reliability. Candidates must demonstrate a consistent track record of troubleshooting and resolving issues in live production environments and implementing strategies to eliminate them. Proficient coding experience using Python, Java, bash or similar languages required. You should have an ability to effectively use a relational database and SQL queries as well as a strong grasp of Linux systems, networking, and security, experience with monitoring tools such as Splunk, Prometheus, Grafana. Qualified candidates are able to work with large-scale (virtual and on-prem) deployments and have a demonstrated ability to deliver results on time with high quality and attention to detail. Useful knowledge of additional programming languages and platforms: Go, Kafka, Cassandra, Solr, Redis, databases. We seek a self starter with strong abilities to innovate and values building trust through quality work. You will interact with many other internal teams to lead and deliver best-in-class products in an exciting fast-paced environment. Education & Experience BS in engineering, computer science or other technical disciplines (or equivalent experience) plus 2-5+ years of related experience Additional Requirements Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelinesapplicable in your area. Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $144,500 and $250,000, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.