Department Lead: Compute Infrastructure Services

Department Lead: Compute Infrastructure Services

Location: Marysville, OH or Torrance, CA
Workstyle: Onsite

What Makes a Honda, is Who makes a Honda

Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals.

At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company which serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint."

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

If your goals and values align with Honda's, we want you to join our team to Bring the Future!

About this Position:

The Department Lead of AHM IT Compute and Infrastructure Services is responsible for developing strategies and plans that align NA Technology architecture, system operations, Compute and Infrastructure Services, and support resources to meet Honda's North American design, manufacturing, supply chain, sales, marketing, Captive Finance, Aerospace, and other related business objectives.

The Dept. Leader will mentor and coach their direct reports and serve as the escalation point for issues that need to be solved. The Dept Leader will also ensure that projects are completed, and operational objectives and goals are met. The Dept Leader will work on cross-company initiatives to maximize value for Regional and Global Solutions. The Dept. Leader will work with AHM IT Division & Dept. Leaders in Development and Manufacturing Systems, AHM Systems, and Captive Finance IT Systems to identify opportunities for business innovation and technology improvements. The Dept. Leader will ensure that the right people are in the right roles and areas of responsibility are organized appropriately. Dept. Leader will serve as a role model for AHM IT teamwork and deliver technology Services to support business operations and initiatives which contribute to top line growth and the bottom-line improvement.

Responsibilities include:

* Leading a global team of approximately 400 resources working across North America, India, South America, and Europe, develop and oversee the end-to-end strategy, design and implementation of the infrastructure strategy, service delivery standards and procedures for all of Honda's NA enterprise business functions, including AHM CASE/Connected business functions, AHM Sales, AHM Service, AHM Parts and 10 Regional Parts Warehouses, HDMA Auto Development, HDMA Manufacturing Functions at all NA Factories, HACI Design and Manufacturing, and AHFC Centralized functions and 3 Regional Customer Super Centers.

* Establishes a business plan for the CIS department with specific emphasis on Technology direction and Platform Services to ensure alignment of long-term (3-5 years) and short term (1-3 years) themes to meet the requirements of all North American (AHM, HDMA, AHFC, HACI) business.

* Acts as the lead Infrastructure and Operations Technology advisor to the EITS Division Lead.

* Works as the Partner with the IT business aligned leaders for HDMA MMC, HDMA ADC and SCM, AHM Sales/Service/Parts, AHM CASE and Connected Services, AHFC, and HACI to assess critical Technology and Infrastructure services, future needs, and Service Delivery. Is viewed by AHM IT Division Leaders as their main IT source for all IT Infrastructure Technology and Operations solutions and services.

* Responsible for the relationship between technology functions and end users. Set the overall vision for how stakeholder objectives are met and determine organizational roles and alignment. Lead relationship management with the most senior stakeholders, and act as the ultimate escalation point for issue resolution.

* With an emphasis on NA System and Infrastructure related matters, provide active leadership for:

o Developing strategies for IT alignment of operations and delivery services

o Understanding business direction and application trends; determine applicability to Honda, plan for timely and stable introduction, standardization, and obsolescence (6-year roadmaps)

o Establishing business expertise sufficient to propose effective IT solutions.

o Is as a trusted, credible navigator/business technology partner with Top IT Leadership (Division Lead & VP)

o Maintains an intimate knowledge of business plans and direction for the business

o Influences strategy by identifying opportunities for applied technology

o Influences IT strategy identifying emerging technologies which will improve Honda systems and consumer services.

o Acts as a trusted, credible representative of all IT Technology and Infrastructure services to HDMA, AHM, AHFC, HACI Leaders.

o Maintains a broad knowledge of current and emerging technologies and identifies business opportunities afforded by technology to influence

o Ensures the EITS Division strategy is created to meet the objectives of AHM, HDMA, AHFC, HACI.

o Identifies best practices across NA companies and applies to benefit all NA Genpos.

* The Dept. Lead for CIS is responsible to provide capable, reliable shared support services for 1249 NA Tier 1-2-3 Applications and systems; These systems are required for Honda to Design, Manufacture, Sell, Finance, Service, and Provide Warranty support for all Auto, Powersports, Power Equipment, and Aircraft products in North America.

* Oversees and ensures QCD for EITS projects supporting AHM, HDMA, AHFC and HACI Key Business Themes

* Assess key IT Technology and Infrastructure Operations to develop strategic technology roadmaps and improvement plans for all major NA platforms including Mainframe, Midrange AS/400, Open Systems/Servers, Private and Public Cloud (AWS, MS Azure), High Performance Computing, Virtual Desktop Workstations (VDI). Storage, Backup, and Disaster Recovery.

* Provide active leadership and oversight to the functions responsible for:

o Ensuring business plan themes are implemented for regional business by managing projects from concept to implementation and rotating P-D-C-A for continuous improvement

o Providing stable system services and operations

* Build and maintain high performing Department Leadership team (unit managers and high performing staff) through staff and personal development.

o Establishes a business plan for the department with specific emphasis on Critical Technology needs of AHM, HDMA, AHFC, and HACI.

o Coordinate strategic business initiatives and guide to completion

o Creates environment where staff can feel motivated, engaged, and inspired to achieve goals, objectives, and continual service improvement actions.

o Initiate frequent, interactive discussions with Unit Managers and department associates to ensure two-way sharing of thoughts and ideas

o Ensure that associates feel seen, heard, and valued as key contributors to Honda's success

o Champion and monitor workforce planning and the development of talent at all levels

o Continually develop self-awareness and personal leadership capability

o Distinguish performance and develop high potential leaders for succession through regular mentoring, performance feedback, and development planning

* Achieve the performance goals of the division on critical control items such as budget, manpower, compliance, and risk items.

o Clearly, consistently, and proactively convey global vision and corporate direction / rationale to Unit Managers and associates in order to ensure appropriate communication throughout the department

o Establish performance targets and measures to ensure department level results

o Structure and allocate department resources for accomplishment of required targets

o Anticipate problems and take proactive measures to position division for successful strategy execution

o Make sound decisions with little or no direction

o Champion and sponsor innovation to create improvements in operational characteristics

o Cultivate--and operate from--a Honda customer viewpoint in all planning and decision-making

* New Technology - Monitor and research both emerging and established IT trends and technologies.

o Leverage technology conferences, paid consulting services and internal research to identify promising ideas and concepts for in-depth analysis by the unit.

o Encourage associates to complete their own investigations and report their findings to the unit. Provide coaching and guidance on how to do this based on experience.

o Guide implementation of new technology and infrastructure solutions through standardized architecture review and project evaluation preparation and judgement.

o Evaluate projects against AHM IT BU standards for technology, security, quality, and budget. Assign homework and follow-up items for the team.

o Evaluate proposed system changes.

Who we are seeking:

Required Work Experience:

* 15 + years of Automotive IT or Manufacturing IT work experience

* 10 + years in a staff leadership position, 5 years in a second level leadership position

* Qualified candidates should have expert experience leading the design, implementation, and support for Complex, Distributed Cloud and IT Infrastructure services across multiple domains that support two or more of the following systems: Honda Web Sites, Connected Vehicle, CAD, (HPC) High Performance Computing, IoT, (PLM) Product Lifecycle Management, (ERP) Enterprise Resource Planning, SAP Financials, Consumer Finance (CASS).

* Experience working with both application units and infrastructure technology teams

* Strong knowledge and experience managing infrastructure areas and operations

Required Education:

* Bachelor's degree in Information Technology, Computer Science, or related field; or equivalent working experience

Desired skills:

* Continuous awareness of emerging trends in the manufacturing technology world

* Ability to present at executive level to VP and EVP level

* Possess an encouraging, can-do attitude

* Proven creative thinker with strong business acuity

* Able to build strong interpersonal relationships with peers, business leaders, and other senior management throughout the company

* Able to multitask, prioritize, and manage time efficiently

* Self-motivated and self-sufficient

* Excellent leadership, team building, and management skills

* Encouraging to team and staff; able to mentor and lead

* Excellent verbal and written communication skills

* Build and manage technical teams to support multiple Regional and Global projects and operational support

* Strategic Partnering with onsite / offshore suppliers for Managed Services

* Working knowledge of IT Infrastructure technologies

* Experience with defining and implementing regional and local standards and governance processes and policies

* Knowledge of security protocols and confidentiality policies to secure and protect corporate knowledge and assets

Additional Position Factors:

* Workstyle: Onsite

* Travel: 25%

At Honda, you will play a key role in our journey to become a company that society wants to exist now, and in the future. Your endless curiosity will drive innovation and your courageous spirit will challenge the status quo. We believe having a workforce made up of diverse thinkers and innovators makes us a better Honda. Respect for each other and respect for diversity each and every day drives our associates to contribute at the highest level and work effectively in a team environment. We make the dream of mobility a reality with our innovative and high-quality products. Together, we Bring the Future to our customers, associates, and communities. We are Honda!

What differentiates Honda and makes us an employer of choice?

Total Rewards:

* Competitive Base Salary: $166,200 - $249,300

o Pay will be based on several variables that include, but not limited to, geographic location, work experience, education, etc.

* Annual Bonus

* Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)

* Industry leading Benefit Plans (Medical, Dental, Vision, Rx)

* Paid time off, including vacation, paid holidays, sick time, personal days

* 401K Plan with company match + additional contribution

* Relocation assistance

Career Growth:

* Advancement opportunities

* Career mobility

* Education reimbursement for continued learning

* Training and Development programs

Additional Offerings:

* Wellbeing program

* Community service and engagement programs

* Product programs

* Free drinks onsite

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.