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Software Engineer

Johns Hopkins University
United States, Maryland, Baltimore
3400 North Charles Street (Show on map)
June 20, 2023
Software Engineer Development and Alumni Relations (DAR) supports Johns Hopkins' focus on research, teaching and patient care, and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine; strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients. Johns Hopkins University supports a flexible work model which includes four different work modalities. This role has a modified hybrid work arrangement with an onsite presence of 2 days per week. The manager will confirm the team's core onsite days where the majority/all team members will work in the office. Employees who travel on university business can count those days towards their onsite days. The Software Engineer's role is to design, execute, assess, and troubleshoot software applications that are developed and maintained within the Office of Advancement Services. This includes but is not limited to the design, technical implementation, and support of the full portfolio of software products, automation processes, web systems, and integration efforts supporting all of Development and Alumni Relations (DAR). DAR applications include, but are not limited to, Salesforce CRM, SQL databases, e-commerce platforms, marketing applications and data warehouse solutions. Applies analysis techniques and procedures to gather and then translate business requirements into functional/technical specifications and designs. Using functional specifications and designs, produces all or part of the deliverables. Maintains databases and application system code. Responsible for full life-cycle of complex projects; strong technical skills; strong ability to understand complex business processes. Develops solutions based on technical knowledge, skills and experience; collaborates with cross-functional colleagues to appropriately solution for business needs; considers overall system/enterprise architecture in design and delivery. The responsibilities listed below are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility. ANALYSIS AND REQUIREMENTS GATHERING Define complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues. Gather complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for requested system integrations or enhancements. DESIGN AND DEVELOPMENT Write functional/technical specifications from the business requirements to develop/recommend technical solutions. Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language, ETL (e.g., Talend) and other tools to provide technical solutions for complex application development tasks and system integrations. Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-base system(s) to simplify code maintenance and to improve support. Provide thought leadership in designing and developing innovative integrated solutions. TESTING AND DOCUMENTATION Create and document complex test scenarios using the appropriate testing tools to validate and verify application/integration functionality. Test all changes by using the appropriate complex test scenarios to ensure all delivered solutions work as expected and errors are handling in a meaningful way. Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references. IMPLEMENTATION AND MAINTENANCE Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution. Monitor changes and resolve complex problems by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully in order to satisfy the business requirements and to provide a smooth transition to the new solution. Provide support by investigating and resolving issues, including complex issues to ensure prompt, effective service. Minimum Qualifications Bachelor's degree. Five years related experience. Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Knowledge, Skills, & Abilities (KSA's): Must possess all requisite knowledge, skills, and abilities as posted in the supplemental section. Must demonstrate strong critical thinking and analytical reasoning skills. Ability to work on multiple priorities effectively. Ability to prioritize conflicting demands. Ability to execute assigned project tasks within established schedule. Ability to work collaboratively in a team environment. Ability to communicate effectively in the service of users and colleagues. Writes and communicates clearly and concisely. Possesses sound documentation skills. Must demonstrate exemplary customer service skills. All applicants are expected to uphold the university's core values which includes diversity and inclusion. All staff treat people with dignity and respect by being fair and consistent. We demonstrate an open-minded approach to understanding people regardless of their race, gender, age, national origin, religion, ethnicity, disability status or other characteristics. We show respect for the beliefs and traditions of others; encourage and promote practices that support cultural diversity; and discourage behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds Classified Title: Software Engineer Working Title: Software Engineer Role/Level/Range: ATP/04/PE Starting Salary Range: Min: $71,230 - Midpoint: $97,880 -- Maximum $124,510 Employee group: Full Time Schedule: Monday-Friday 8:30am - 5:00 pm Exempt Status: Exempt Location: JH at Keswick Department name: 10001637-Application Development & Management Personnel area: University Administration Total Rewards The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/ Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEO is the Law Learn more: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu. Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/. The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office. Note: Job Postings are updated daily and remain online until filled. To apply, visit https://jobs.jhu.edu/job/Baltimore-Software-Engineer-MD-21211/1031652100/** jeid-133a060f47278241b9b35eb36c7d99ff