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Field Auto Adjuster - Las Vegas, NV

Allstate Insurance
dental insurance, parental leave, paid time off, tuition assistance, tuition reimbursement, 401(k)
United States, Las Vegas
May 28, 2023

The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands and taking bold steps to better serve customers' evolving needs. That's why now is an exciting time to join our team. You'll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You'll do all this in an environment of excellence and the highest ethical standards - a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For more than 89 years we've thrived by staying a step ahead of whatever's coming next - to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We've been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.

We are the Good Hands. We don't follow the trends. We set them.

Job Summary

The role of the Field Auto Adjuster is to assess and evaluate damage to a vehicle (may include automobiles, motorcycles, all-terrain vehicles, and recreational vehicles) and calculate appropriate compensation for insurance claims. Field Auto Adjusters inspect damaged vehicles both physically and virtually, gather evidence, estimate repair costs, and communicate with multiple stakeholders - policy holders, claimants, repair facilities, and tow yards - to facilitate fair claim settlements.

Key Responsibilities
  • Help customers navigate the claims process with empathy and efficiency, providing support and guidance throughout
  • Create accurate estimates and supplemental reports by reviewing photos and potentially utilizing video or physical inspections
  • Search for the necessary parts to ensure precise estimations
  • Review, negotiate, and resolve issues with repair facilities, customers, and claimants
  • Handle multiple tasks, including field inspections, quick photo claims, waivers, virtual assistance, technical reviews, and total loss assessments
  • Utilize data and analytics to solve problems and contribute ideas to achieve team goals
  • Work independently as part of a virtual team, occasionally visiting local offices
  • Start your day from home and travel to different locations to deliver outstanding customer service and help restore lives
  • Participate actively on camera during online meetings and training sessions in our virtual environment
Notice of Licensing Requirement
  • As a condition of employment, you are expected to obtain an adjuster's license in multiple markets
  • All required licenses will need to be obtained within 60 days of hire
  • You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal
  • This role offers a sign on bonus of $1,000 if you have an active adjuster license in TX, FL, or your resident state (candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus
Work Location
  • This position is a field-based role. To be eligible for this role, you must be located in the Las Vegas, NV area
  • This position is eligible for a monthly internet stipend of $80 to offset the costs of internet expenses
  • Company car may be provided
Required Education and Experience
  • High School Diploma/GED or higher
  • Minimum 18 months of experience writing auto damage estimates
  • Proficiency using auto estimating programs such as CCC One, Audatex, and Mitchell
Functional Skills

To be successful in this role, a Field Auto Adjuster should possess the following skills:

  • Automotive Knowledge: Solid understanding of vehicle mechanics, parts, and repair processes
  • Insurance Expertise: Familiarity with insurance policies, coverage types, and claim procedures
  • Analytical Abilities: Strong analytical skills for assessing damage and estimating costs
  • Attention to Detail: Thorough and accurate documentation and assessment
  • Communication Skills: Excellent verbal and written communication to interact with stakeholders
  • Customer Service: Ability to provide empathetic and responsive customer service
  • Time Management: Strong organizational skills to handle multiple claims and meet deadlines
  • Problem-Solving: Critical thinking and resourcefulness in finding fair solutions
  • Computer Proficiency: Proficient in using relevant software applications
  • Adaptability: Ability to adjust to changing circumstances and embrace new technologies
Benefits

Allstate cares about you and your wellbeing. We offer a comprehensive total rewards package that includes pay, benefits, and programs to help you balance work with the rest of your life. You can choose whatever benefits are most important you. Here are some of our offerings:

  • Competitive salary based on experience and qualifications
  • $1,500 sign on bonus
  • Medical, dental, and vision coverage
  • Allstate pension plan and 401(k) savings plan
  • Ayco financial coaching
  • Spring Health mental and emotional wellbeing resources
  • Paid parental leave
  • Adoption reimbursement
  • Paid time off
  • Tuition reimbursement
  • Wellness incentives
  • Allstate Foundation donation match and grant opportunities

To learn more about our benefits and programs visit AllstateGoodLife.com

Compensation offered for this role is$57,500.00-$82,200.00 per yearand is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.#LI-AP2

Good Work. Good Life. Good Hands.

As a Fortune 100 company and industry leader, we provide a competitive salary - but that's just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on , , and or watch a .

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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