Post Discharge Coordinator

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Perform follow-up calls for all discharged inpatients.

The position involves support and evaluation of the patient and their experience

following discharge. Summary of responsibilities include:

Ability to effectively triage clinical issues by using an approved, evidence based

resource.

Review discharge instructions and ensure understanding.

Determine if there are questions or concerns following the hospital stay.

Escalate issues or concerns by notifying appropriate parties (e.g. Case Management,

Physician, Clinical Director, Patient Relations, etc.)

Summarizing responses in a database for documentation, trend analysis and follow-up.

Will have a formal dotted line reporting relationship to the CNO if the Director of Patient

Family Centered Care does not have an RN.

Minimum of 10 years of direct patient care on a patient care unit in an acute care hospital

Graduate of NLN accredited School of Nursing.

Current NJ-RN License (Registered Nurse).

Scheduled Days / Hours: Monday- Friday; License (or Certification):NJ-RN Required

Effective problem-solving skills, including the ability to analyze complex situations, draw conclusions and implement appropriate follow-up actions appropriately and efficiently.

Experience with windows-based computer programs and ability to use computer for data analysis and data display required.

Excellent interpersonal skills; attention to detail; willingness to learn new tasks; commitment to Patient -Family Centered Care; ability to work independently.