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IT Operations and Maintenance Professional

Booz Allen Hamilton
tuition assistance
United States, Virginia, Chantilly
December 27, 2023
Job Number: R0173456

IT Operations and Maintenance Professional

Key Role:
Support development and O&M of Web-based software applications using Agile software development methodologies in a Cloud-based environment. Work closely with systems engineers, developers, testers, information security engineers, user experience and interface engineers, and database developers in supporting the software development cycle from requirements gathering, architecture, and design development through testing and deployment. Work with the development team to ensure the design is understood and implemented as intended. Formulate and define systems scope and objective based on both the user's needs and a thorough comprehension of business systems and industry requirements. Analyze procedures to solve complex problems considering computer equipment capability and limitations, operating time, and form of preferred results, including analysis of business and user needs, documenting requirements, and translation into proper system requirement specifications. Leverage full technical knowledge of most phases of systems analysis, but also consider the business implications of the application of technology to the current and future business environment. Assume responsibility of instructing, directing, and checking the work of business systems analysis personnel. Act as a team leader for projects with moderate budgets or of a short to intermediate duration.

Basic Qualifications:

  • 5+ years of experience with supporting Agile software development, including new development and O&M for applications

  • Experience with serving as a project and systems integrator in an application development environment

  • Experience with program management practices and processes, including procurement, change requests, and access requests

  • Experience with developing integrated master schedules

  • Experience with supporting program governance boards with agendas, briefings, scheduling, documenting meeting minutes, and following up on actions

  • Experience with reviewing and applying industry standards in an application development

  • Experience with creating and delivering presentations

  • Experience with presenting options and recommendations to program leadership and incorporating feedback into the development cycle

  • TS/SCI clearance with a polygraph

  • HS diploma or GED

Additional Qualifications

  • Experience with providing cost and schedule estimates for architectures and designs

  • Bachelor's degree preferred

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.


At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $73,100.00 to $166,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

  • If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
  • If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.