Technician - Slots

About Bally's:

Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!

Bally's Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago's status as a world-class city.

A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you!

Job Summary:

As a Slot Technician, you will repair, maintain, and monitor all slot machines.

Duties and Responsibilities:

• Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Safeguard, maintain, repair, and monitor all slot machines as needed
• Perform scheduled slot machine installations, conversions, and necessary changes
• Conduct preventative maintenance on all slot machines
• Assist in maintaining slot equipment inventory
• Install, troubleshoot, and repair slot player tracking equipment along with all other equipment utilized by slot operations
• Participate in machine moves
• Run and analyze reports and explain any inconsistencies when necessary
• Perform other duties as assigned

Qualifications:

• Must be 21 years of age or older
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
• Must be a high school graduate or equivalent
• Must have a minimum of three years of technical experience, preferably in slot machine repair
• Must have a working knowledge of computers and software applications, including Microsoft Word and Excel
• Must have knowledge of all casino game rules
• Must have knowledge of all applicable gaming regulations
• Must have open work availability to work nights, weekends, and holidays
• Must have excellent customer service skills

Physical Demands:

• Frequently required to lift up to a maximum of 50 pounds and occasionally required to move up to 500 pounds with assistance
• Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead
• Requires manual dexterity to conduct repairs on slot machines

Work Environment:

The work environment contains bright lights, loud noise, and stressful situations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.