Technician - Slots

STARTING WAGE: $15.75 - $17.75 PER HOUR

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform routine preventative maintenance on all slot equipment as assigned.
Checks and verifies that all peripheral devices (such as ticket printers and bill acceptors) are up to date and functioning properly.
Ability to perform input and output tests on slot equipment to verify that all aspects are working properly.
Ensure security of all slot equipment and games.
Inspect, troubleshoot, diagnose and repair slot machine issues to maintain constant functionality of gaming equipment.
Identify all makes, models and manufacturers of all slot cabinets as well as all gaming equipment related to slot machines.
Respond in a timely manner to the needs of other slot personnel and guests.
Ability to change all table game layouts.
Ability to troubleshoot any miscellaneous BVs and ancillary mechanical devices including but not limited to ticket redemption units, ATMs, cigarette machines, vending machines and/or jackpot kiosks.
Ability to perform preventative maintenance on table game shufflers, chipper champs or other associated table games equipment.
Ability to perform general repairs on any and all equipment related to slots or table games as well as any other associated mechanical equipment.
Specific vision abilities include close, distance, color, peripheral vision, depth perception, and ability to adjust focus.
Follows the Thoughtful Service model at all times.
Must provide great customer service and maintain a fun gaming environment.
Knowledgeable of the Indiana Gaming regulations as well as Tropicana Evansvilles internal controls, policies and procedures.
Must be available for regularly scheduled work along with a variety of hours including holidays, nights and weekends.
May be required to perform other duties as assigned.

Slot Technician II-A Capacity
Accurately repair and maintain slot equipment and various parts.
Accurately RAM clear and setup all machine types from each manufacturer.
Accurately install correct software.
Accurately calculate progressive jackpot incrementation rates.
Understanding of and troubleshooting network and power connections for slot banks as well as progressive controller boxes.
Ability to setup and run all aspects of tournament games.
Understanding of all processes and procedures outlining moves and conversions.
Understanding of all processes and procedures outlining device movements, receiving and shipping devices and secure items as well as destruction of device and non-device items.
Get and maintain certification to drive company vehicles and fork lift certification (preferred).

Slot Technician II-B Capacity
Ability to demonstrate strong solder/de-soldering skills.
Accurately repair and maintain slot equipment and various parts, including but not limited to boards, monitors, BVs and printers.
Accurately be able to program printers and BVs.
Understanding of and ability to use all diagnostic equipment correctly.
Understanding of and troubleshooting network and power connections for slot banks as well as progressive controller boxes.
Ability to setup and run all aspects of tournament games.
Understanding of all processes and procedures outlining moves and conversions.
Understanding of all processes and procedures outlining device movements, receiving and shipping devices and secure items as well as destruction of device and non-device items.
Get and maintain certification to drive company vehicles and fork lift certification (preferred).

SUPERVISORY RESPONSIBILITIES: None

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE: High School diploma or equivalent; one to three months related experience and/or training or combination of education and experience. Schooling in computer or electronics is preferred.

CERTIFICATES, LICENSES, REGISTRATIONS: Must be able to obtain and maintain an Indiana Gaming Commission License.

LANGUAGE SKILLS: Must be able to communicate effectively in English. Must have the ability to effectively present information one-on-one and in small group situations to guests and other employees of the organization.

MATHMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent and to draw and interpret graphs.

COMPUTER SKILLS: No

ACCESS TO GAMING FACILITY: Yes

ACCESS TO SENSITIVE MATERIALS: Gaming equipment and currency.