Health Information Management Specialist I

Description

Under the direction of the Medical Records Supervisor, the HIM Specialist I provides support to the Medical Records department by scanning documents into the Electronic Medical Record (EMR) and routing scanned information to the appropriate provider. In addition, the HIM Specialist I will respond to requests for medical records by releasing/obtaining records when appropriate and following HIPAA and Massachusetts privacy laws. The HIM Specialist I will enter clinical data into the EMR under the guidance of the Medical Records Supervisor.

Representative Duties

• Completes release of information requests by importing medical records requests accurately and correctly into the EMR, examining release for completeness and accuracy, and releasing records to authorized parties according to established procedures while observing patient privacy laws; electronically transmits medical record to processing operations.
• Process incoming/outgoing correspondence and perform required follow up actions with patients and providers via telephone, fax, and email in a timely manner and with exceptional customer service.
• Process requests for records retrievals from external facilities as indicated by patient requests or valid external requestor
• Prepare and/or scan documents into the electronic document imaging system.
• Examine pages and verifies accuracy of patient information on each page, and ensures placement into appropriate patient electronic medical record.
• Index scanned images in the appropriate patient electronic medical record, while analyzing the quality of scanned documents.?
• Receive incoming requests for information and responds to requests by opening mail, assisting with telephone inquiries, and retrieving and/or sending faxes in a timely manner.
• Perform additional duties as delegated by the Medical Records Supervisor

Requirements

• High School graduate/equivalent required,
• Strong knowledge of HIPAA privacy regulations required
• Impeccable customer service skills
• Ability to work independently
• Ability to work harmoniously with diverse groups of individuals
• Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency.
• Willingness to contribute towards Fenway's efforts in becoming an anti-racist organization and promoting a culture dedicated to ongoing development in service of humility, equity, diversity, inclusion, and belonging, where differences are acknowledged and valued.

Preferred Qualifications:

• Associates degree
• Ability to comprehend moderate complexity clinical terminology
• Minimum 6 months experience performing release of information
• Minimum 6 months of experience scanning and indexing documents
• Minimum 6 months experience using any EMR system (Epic is a plus)
• Proficiency with Microsoft Office to include Word, PowerPoint, Outlook, and Excel
• Demonstrated ability to evaluate ROI authorizations for validity

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 12 paid holidays, paid vacation, and more. LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.

Salary Description

$22.62-24.87 per hour ($44,100 - 48,500/year)