DIRECTOR, REVENUE CYCLE

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DEPARTMENT OVERVIEW

University of California Health comprises six academic health centers, 20 health professional schools, a Global Health Institute and systemwide services that improve the health of patients and the University's students, faculty and employees. All of UC's hospitals are ranked among the best in California and its medical schools and health professional schools are nationally ranked in their respective areas. The UC Health Finance and Administration (F&A) department provides strategic, administrative, and financial direction to support and optimize the overall effectiveness of UC Health. Led by the Associate Vice President, Finance and Administration, F&A teams work closely with the UC Health division, UC Health academic medical centers and UC Office of the President to provide innovative solutions to complex strategic matters and administer inclusive, efficient operational and financial support. UC Health is committed to diversity and inclusion, increasing access to care, and improving the health of Californians. Our employees embrace diversity, equity, and inclusion in all forms. We strive for a community that fosters an open, inclusive, and productive environment where we respect the potential of all individuals to make a positive contribution.

POSITION SUMMARY

The Director, Revenue Cycle leads system-wide performance improvement initiatives of the UC Health system. The Director is responsible for the discovery, planning, design and implementation of multiple strategic initiatives to deliver efficiencies and revenue enhancement. Reporting to the UC Health Associate Vice President of Finance & Administration, the Director has routine collaborative relationships with local Revenue Cycle leaders at each UC Health location. The position's scope of responsibility focuses on both the hospital-based and professional portion of the revenue cycle, in coordination with the site-based revenue cycle and medical group/physician leadership as needed.

Responsibilities

* 50% Systemwide Revenue Cycle Program Effectiveness: In coordination with executive system and facility leadership, sets system-wide priorities and works with peers to identify leading practice solutions that mitigate financial, operational or personnel-related risks/barriers; proactively identifies opportunities related to system-wide coordination and assumes oversight responsibility for the development, implementation and maintenance of system-level solutions; makes informed recommendations and decisions by evaluating quantitative and qualitative data; is able to identify trends across numerous data sources and create a business case that substantiates a call to action. Demonstrates experience in creating programs that promote consistency and accountability related to system-wide implementation initiatives.

* 35% Engagement, Communication and Change Management: Effectively communicates at all levels, including key stakeholders outside of current revenue cycle focus such as the Medical Group/Faculty Practice and clinical departments; creates clear action plans for common goals in the midst of a complex set of opinions and conflicting priorities; acts as a leader among peers, generating buy-in and developing a consensus among stakeholders with differing opinions and environmental contexts as it relates to collaborative system-wide opportunities. Understands unique medical center environments and effectively leverages local leadership to represent issues/recommendations to executive leadership (currently delivered through engagement with the Revenue Cycle Governance Committee (RCGC) and the Revenue Cycle Executive Steering Committee (ESC); is adept at managing and leading through pervasive change and demonstrates consistency in values, principles and work ethic. Supports efforts to cross-collaborate with other UC Health initiative teams as needed.

* 10% Best Practice Sharing and Standardization of Practices: Support efforts to ensure core processes are optimized and standardized across Revenue Cycle areas. Provide focus on improving areas of Contracting support with the aim to help coordinate across numerous areas which have linkages to Revenue Cycle priorities (e.g. working with Managed Care leaders). Provide support to contract compliance efforts through aggregation and sharing of Revenue Cycle data as part of overall Finance efforts to ensure contract compliance or identify areas of non-compliance.

* 5% Supervision: Manage and supervise the individuals in the Revenue Cycle team. Provide direction and guidance at the appropriate level and provide feedback as part of the annual performance review process.

Required Qualifications

* Experience working in a large academic medical center, ideally with a focus on both hospital and physician stakeholders.

* History of reporting to C-suite level stakeholders.

* Advanced experience in medical center and physician group revenue cycle operations, regulation and technology integration

* Advanced experience developing, implementing and successfully achieving stated goals and objectives of large-scale standardization and performance improvement initiatives.

* Excellent consulting and relationship building skills.

* Demonstrated leadership abilities to create and lead new teams including determining budgets, job descriptions, recruiting and setting near and long-term objectives that support the strategic direction of UC Health.

* Able to work in a group setting to develop data-driven recommendations and defined measurable outcomes.

* Ability to travel to geographically disparate locations across the UC system - will be expected to regularly visit each of the business offices and Medical Centers.

Preferred Qualifications

* Advanced proficiency in Microsoft Office software and database applications (Word, Excel, PowerPoint, and Access).

Education

* Bachelor's degree in related area and 10 years of relevant experience/ or equivalent experience / training.

* Advanced degree preferred.

SPECIAL CONDITIONS

SALARY AND BENEFITS

Job Title
Executive Advisor Manager 3

Job Code
000559

Salary Grade
Grade 30

Payscale:
$245,000 - $310,000

Full Salary Range:
$178,700 - $366,900

The University of California, Office of the President, is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range shows the growth potential for this position and the pay scale is the budgeted salary or hourly range that the University reasonably expects to pay for this position.

Benefits: For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging

ADDITIONAL INFORMATION

HOW TO APPLY

Please be prepared to attach a cover letter and resume with your application.

APPLICATION REVIEW DATE

The first review date for this job is September 8, 2023. The position will be open until filled.

CONDITIONS OF EMPLOYMENT

Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP

Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy

August 2021 Update: The University of California has issued a policy requiring employees to be fully vaccinated against COVID -19 before physically accessing the University location or programs. Upon hire into a UCOP position, you will be provided detailed instructions on how to comply with this policy including access to the COVID vaccination at no cost. New hires to UCOP who work onsite or will come onsite for any activities at a UCOP or other UC location must comply with this policy within 8 weeks after their start date. The policy allows for employees to request approval for an exception or deferral. UC COVID-19 Vaccine Policy

EEO STATEMENT

The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. EEO/AA Employer UC Nondiscrimination Policy

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