Data Insights Analyst

The Data Insights Analyst will be responsible for analyzing and loading data sets in various formats into SQL, while ensuring accuracy of data and performing alignments/cross-walking processes as needed. The Data Insights Analyst will process data into templated presentations and create corresponding data stories to explain results and mirror production expectations. The Data Insights Analyst will work closely with Sales, Account Management, and supporting teams to assist with new upsell and sales opportunities.

This role offers the unique opportunity to work remotely while contributing to exciting projects that involve travel. Travel requirements to (primarily) domestic destinations should not exceed 40%.

Key Responsibilities:

• Become knowledgeable about all Zelis product offerings supported within the role.

• Work independently to upload, map and align data sets to company processes.

• Prioritize multiple projects and collaborate with team members and business/technical partners as needed for support and business needs.

• Understand and interpret business needs and expectations of clients and stakeholders to produce data-driven solutions that correlate to Production outputs.

• Continuously identify opportunities to create/develop reporting, visualization tools, and processes to drive efficiency, accurate results, and compelling data stories.

• Develop and maintain meaningful relationships with teammates and other Zelis teams to facilitate workflows and requests.

• Work with urgency to complete projects within or prior to SLAs/TATs

• Present results of data analytics to internal and to client partners.

• Answer queries related to data.

• Engagement with client data peers in the data retrieval and evaluation process.

• Other responsibilities as identified by direct report.

Professional Experience:

• Strong understanding of revenue cycle management and lifecycle of claims, including medical claim terminology, modifiers, diagnosis codes and CPTs, preferably both in facility and professional settings.

• Experience utilizing SQL servers for data loading and analytics.

• Demonstrated ability to work independently and in team settings.

• Effective and professional communication (both verbal and written).

• Proven ability to create and/or improve process efficiency and outputs.

• Ability to handle and prioritize multiple ongoing projects and responsibilities.

• Exhibited capacity for critical and strategic thinking.

• Proficient in use of Excel, including advanced excel formulas, pivot table use and data aggregation (required).

• Proficient in use of Word, including creating formatted templates.

• Experience in utilizing ticketing systems for tracking purposes; Jira, preferred.

• Experience utilizing and developing PowerBi for purposes of visualization and client data analysis.

Education

• BS in Healthcare Informatics, Statistics, Computer Science, or related quantitative experience (3+ years in a similar role)

• CPC or RHIA credential required.

Work Environment:

• Travel requirements to (primarily) domestic destinations should not exceed 40%.

• A standard work week exists but with the understanding that additional time/effort outside of the usual parameters can/will occur based upon the overall needs of the integration, where deadlines exist and when necessary due to the needs of the integration team.

• A standard business environment exists with moderate noise levels.

• Ability to lift and move approximately thirty (30) pounds on a non-routine basis.

• Ability to sit for extended periods of time.

• Remote work accepted.

• Advanced learning budget and reimbursement as related to field available

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As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We're Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all. We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.

Commitment to Diversity, Equity,Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com

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