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CCaaS Sales Specialist - US Commercial (MD, VA)
 Cisco Systems, Inc. | |
 United States, D.C., Washington | |
 Sep 22, 2023 | |
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"Customer Experience" is gaining an astonishing degree of executive attention. Cisco has a seat at the table in these discussions. You will help us to continue to gain share, grow as a company and deliver breakthrough results for our customers!
This position plays a crucial role of setting Cisco's sales strategy and driving deals to closure. We are looking for a unique background in selling SaaS and enterprise software to Line of Business and IT buyers. Experience selling CX technologies such as Analytics, AI/ML, Bots, Workforce Optimization, CRM and Contact Center is also critical.
What You'll Do
The Sales Specialist:
* Excellent presentation and customer interaction skills are required.
* Develops and manages a territory sales strategy to meet or exceed bookings targets; provides weekly/monthly/quarterly sales forecasting, grows and tracks pipeline using Cisco forecasting tools.
* Has a strong ability to collaborate with finance, field sales leaders and peers, channels, business unit, customer advocacy and marketing -collaboratively working with the extended sales team to identify and closeopportunities.
Who You'll Work With:
This individual contributor, quota carrying role, will be part of a team of incredibly passionate and accomplishedprofessionals,with a culture ofcollaboration!While this is a direct customer facing role, experience working with Partners to deliver a total solution is critical.
Minimum requirements for this role include:
* 8+ years of SaaS/ Contact center / software sales experience
* Excellent executive presentation, written and verbal communication skills
* Return on investment and outcome-based sales experience
* Familiarity with key competitors such as Genesys, Amazon, Five 9, InContact, Avaya
* Some travel throughout the US or within the region
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