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Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $54 billion and created 873,000 homes across all 50 states - all to make home and community places of pride, power and belonging. Join us at enterprisecommunity.org. Working at Enterprise At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey. Enterprise offers career opportunities in our with an. Job Description Summary:
The Porter provides the daily services of cleanliness of the interior and exterior of the property, ensuring a safe and attractive living environment for residents, attractive curb appeal for prospective residents, exceptional quality and service, and sustained resident satisfaction. The Porter has an important role in creating an attractive and inviting environment for residents and other visitors to the apartment community.
Porters can, at their own choosing, be on a career path for advancement to Maintenance Apprentice and/or Maintenance Technician positions which Enterprise will fully support through training and continued professional development. Enterprise Residential recognizes the hard work and commitment made by our Maintenance Technicians. We strive to ensure our employees enjoy their Paid Time Off, company holidays, and free time with thoughtful and considerate scheduling. We also support our employees' work-life balance and are there to help employees whenever needed.
Consistently and genuinely demonstrate the HEROES principles of HELPFUL, ENGAGED, RESPONSIVE, OUTSTANDING, EXCELLENCE, and SUCCESS in all activities and interactions.
Ensures that all areas are kept safe, tidy, and free of trash, debris, and animal waste, including the cleanliness of the dumpster areas and the necessary preparation of dumpsters for trash pick-up. Contributes to marketing efforts and resident satisfaction by providing excellent customer service; communicates effectively, appropriately, and courteously with residents, associates, management, and guests to ensure that all areas of concern are addressed promptly and professionally. Continuously monitors all areas of the community and grounds to ensure they are properly and safely maintained; advises management of any areas needing attention. Maintains landscaping, including watering of the flowers; performs snow removal as needed. Participates in apartment turnovers as directed. Responds timely, appropriately, and courteously to emergencies. Complies with Enterprise Residential's policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential's operational and human resources policies and procedures. Participates in and attends all required in-service training sessions. Supports other communities as assigned by management. Other duties as assigned. Work Location and Work Time The Porter will be assigned to an Enterprise apartment development community or, in some situations, more than one site. The Porter will work from the assigned location Monday through Friday with open office business hours/days as established by the Property Manager and Regional Manager. Every effort will be made to have a work week consisting of 40 hours of time but given the nature of the property management business and its requirements, additional work time may be required, and overtime compensation will be paid. Experience, Education, Training and Qualifications
Ability to work in a fast-paced environment, demonstrating strong organizational and follow-up skills and managing multiple priorities. Verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents, and external agencies. Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence, and/or documentation. Excellent interpersonal skills. Positive attitude, enthusiasm, and energy. Strong customer service orientation to older adults. Strong attention to detail. Ability to demonstrate proficiency in the use of hand and power tools. Physical Demands and Work Environment The physical demands and work environment characteristics described here represent those that must be met by an associate to perform the job's essential functions successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions; however, the work tasks described here require strength and stamina.
- While performing the job duties, the associate is often required to read, write, use hands to finger, handle, or feel objects or controls, reach with hands and arms, talk and hear, and lift heavy items. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. For safety purposes, work shoes/boots (non-tennis shoes) are a requirement. The associate must also have the ability to access all areas of the community without the assistance of an elevator.
- While performing the duties of this job, the associate must be available to work for temporary or extended periods at other locations, including property locations within or near transitional neighborhoods. The associate may be required to work extended periods of time at a computer.
- The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
- The employee must be able to work in a fast-paced environment with a demonstrated ability to manage and prioritize multiple competing tasks and demands and to seek supervisory assistance as appropriate. The employee is expected to adhere to all company policies, including the code of conduct and conflict of interest, and work to the highest industry professional standards.
- Enterprise Residential provides attractive levels of Paid Time Off, which employees are to use, and there are a number of company-paid holidays. Enterprise Residential supports a positive work-life balance.
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Enterprise Community Partners
paid time off, paid holidays
Sep 30, 2023