Vault Teller

As a Member Service Representative/Vault, you may look forward to:

• Receiving and paying out money per members' requests
• Handling branch cash vault duties including:
• Maintaining cash levels within established limit. Determining weekly cash needs.
• Preparing outgoing shipments, verifying incoming shipments to amount requested. Preparing documentation of currency movement (i.e. Brinks log, vault log, accounting entries, mutilated & contaminated currency, ) etc.
• Facilitating cash transfers between tellers & vault
• Processing currency & coin orders per members' requests
• Verifying checks and cash and examines documents for essential elements
• Entering members' transactions into the teller system and providing receipts
• Reviewing & providing system overrides on other tellers' transactions, when needed
• Reviewing member accounts in order to make appropriate decisions
• Balancing a cash drawer daily
• Promoting TowneBank as well as all related bank products
• Providing assistance to members in person and on the phone
• Following the bank's security guidelines on a daily basis
• May perform other duties such as balancing the cash dispenser settling the ATM, ordering supplies, settling internal bank accounts, balancing the branch, etc.
• Obeying all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA).
• Other duties as assigned

You are a person that has (required skills):

• Punctuality and exemplary attendance is a must
• Two years teller experience in the financial services field
• Excellent customer service sills
• Strong telephone skills
• Able to handle more complex teller transactions, use independent judgement and answer more complex teller and general bank questions
• Ability to accurately input information

You'll be better prepared if you have (desired skills and competencies):

• Computer experience (Bankway, Towne 360 and Fortis).
• Microsoft Office (Word, Excel, PowerPoint and Outlook).

Physically you can anticipate to:

• Express or exchange ideas by means of the spoken word via email and verbally
• Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time
• Vision, hearing, speech, and manual dexterity sufficient to reach/handle items and work with fingers is required
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation
• Not be substantially exposed to adverse environmental conditions