Major Duties
Classification: Exempt / Non-Bargaining Position may be located remote. #LI-Remote The MDU Operations Manager - Inside Wiring, will be responsible for overseeing all aspects of the inside wiring operations within multi-dwelling unit (MDU) properties. Will play a crucial role in ensuring the efficient and effective deployment of fiber-optic infrastructure to provide high-quality internet services to our customers. This position involves onboarding and managing subcontractors, coordinating installation projects, maintaining quality standards. Responsibilities
- Manage subcontractor relationships, contracts, and performance.
- Provide training and guidance to ensure compliance with industry standards and safety protocols
- Foster a culture of teamwork, professionalism, and continuous improvement.
- Plan, coordinate, and execute inside wiring projects in MDU properties.
- Ensure timely completion of installations, adhering to project schedules and budgets.
- Monitor project progress and address any issues or obstacles that may arise.
- Implement and maintain quality control measures to ensure high-quality inside wiring installations.
- Conduct regular inspections and audits to verify compliance with industry standards and company guidelines.
- Identify and onboard subcontractors for inside wiring projects when needed.
- Ensure that subcontractors meet company standards and safety requirements.
- Address customer inquiries and concerns related to inside wiring installations.
- Work closely with the customer support team to resolve issues promptly and maintain high customer satisfaction levels.
Qualifications
- Proven experience in inside wiring operations, preferably in the telecommunications or fiber-optic industry.
- Strong project management skills with the ability to manage multiple projects simultaneously.
- Excellent leadership and team-building capabilities.
- Knowledge of industry standards and regulations related to inside wiring.
- Strong communication and interpersonal skills.
- Problem-solving and decision-making abilities.
- Safety-conscious mindset.
- Ability to travel within serviceable areas
Education
- Bachelor's degree in a related field or equivalent work experience.
Preferred Qualifications
- Proven and successful project management leadership and subcontractor team management
- Strong analytical, statistical, quantitative and deduction skills and the ability to make qualitative judgments
- Experience in training and onboarding subcontractor teams
Related work Experience
- Operations and project management experience: 7+ yrs.
- Telecommunications leadership experience: 5-7 yrs.
- Knowledge of MDU fiber-based telecommunications services: 5+ yrs.
Benefits Offered
We are proud to offer a comprehensive and competitive benefits package:
- 401(k) matching
- Medical, Rx, Dental and Vision insurance
- Disability insurance
- Flexible spending account
- Health savings account
- Life insurance
- Tuition reimbursement
- Paid vacation and personal days
- Paid holidays
- Employee Assistance Program
- Annual bonus program to eligible employee's based upon organization performance
Salary
Pay range (commensurate with skills and experience): $59,986 - $90,916 Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law. |
Consolidated Communications
life insurance, vision insurance, flexible benefit account, paid holidays, tuition reimbursement, 401(k)
Sep 14, 2023