Service Training Specialist

What Makes a Honda, is Who makes a Honda

Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals.

At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint."

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

If your goals and values align with Honda's, we want you to join our team to Bring the Future!

About this Position:

The purpose and function of the Fixed Operations Training Specialist (Specialist-Training SVC) is to deliver Service Advisor/Consultant and Service Management "soft skills" and financial training to dealer personnel. This training is intended to improve customer satisfaction scores and retail profitability. The Specialist also supports many dealership and field events at the Zone and National level. Delivery of training to Service Directors, Managers, Advisors, and Consultants may be done virtually or in-person, depending upon business needs.

Responsibilities include:

* Facilitating workshops

* Developing and Implementing training curriculum designed to improve customer satisfaction survey scores at the dealer level

* Supporting curriculum development as a subject matter expert

* Supporting Zone and Field events, either virtually or in-person

* Special projects

Who we are seeking:

We are looking for qualified people and diverse background and experiences, open minds, and a disciplined work ethic, to bring the future to Honda.

Required Work Experience:

* Experience at an automotive dealership as a technician or service advisor

* Knowledge of automotive systems and regulatory issues

Required Education:

* AA/AS degree in automotive technology and/or equivalent

Desired skills:

* Basic computer skills (PowerPoint, Excel, Word, Etc.)

* Ability to analyze reports and make appropriate plans and countermeasures.

* Excellent communication and presentation skills

What differentiates Honda and makes us an employer of choice?

Total Rewards:

* Competitive base salary

• Pay will be based on several variables that include, but not limited to geographic location, work experience, education, etc.

* Annual Bonus

* Industry-leading Benefit Plans (Medical, Dental, Vision)

* Paid time off, including vacation, paid holidays, sick time, and personal days

* 401K Plan with company match + additional contribution

Career Growth:

* Advancement opportunities

* Career mobility

* Education reimbursement for continued learning

* Training and Development programs

Additional Offerings:

* Wellbeing program

* Community service and engagement programs

* Product programs

* Free drinks onsite

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.