Business Services Associate (Executive Assistant)

The Business Services Associate will provide executive administrative support, streamlining processes, communication and activities across the business unit.

Partner with business leaders and their teams to understand business strategy, products, processes, and systems and to support the day-to-day operations of their department
• Gain an understanding of key business initiatives and anticipate the future needs of their team. Based on independent knowledge and understanding, draft agendas, presentations, meeting materials as requested
• Collaborate with other Business Services Associates and functional areas (Travel, Finance, IT, Contract Administration, etc.) to identify opportunities to streamline workflows, to prioritize key business activities and develop solutions
• Develop and maintain strong, credible relationships across business units and deliver business results
• Respond to changing situations and encourage and help others to do the same
• Manage conflicting priorities and be comfortable in a fast-paced environment
• Independently resolve moderately complex problems and issues under general supervision using appropriate judgment, discretion, and knowledge
• Manage all operational detail and issues independently-take ownership for completion
• Prepare reports or replies to inquiries, selecting relevant information from a variety of sources
• Assist in moderately complex project coordination and support departmental initiatives
• Manage complicated business calendars in Outlook
• Maintain confidential records and files
• Assist with agendas, presentations, handouts, and other written materials for distribution at meetings
• Manage meetings with internal and external customers (scheduling, meeting invites, prepare agendas and collect and distribute materials for meetings, assist in writing meeting minutes, etc.)
• Manage complex travel schedules-both domestic and international. Complete expense reports following company guidelines
• Ethics & Compliance - Complete required SOPs in designated time frame
• Complete all requests in time frame allotted
• Mentor and develop Administrative Assistants, as required
• Performed other assigned tasks as needed

• Minimum of 3+ years of experience working in a fast-paced, Corporate environment
• Experience working in the pharmaceutical industry preferred
• Generally, supports VP(s) & Teams
• Proactive and solution minded. Able to make independent and high-quality decisions
• Strong business acumen (know all aspects of the company and business including the various programs and personnel to ensure efficient operations)
• Must be creative and innovative
• High level of proficiency with all Microsoft Office Suite applications; tech savvy, strong computer skills
• Exhibits outstanding customer service; keeps customer first
• Results and quality driven
• Dependable, dedicated; strong team player
• Demonstrates professional judgment and strong decision-making ability based on company policy and precedent; able to work with minimal supervision.
• Excellent interpersonal skills to manage interaction with all levels of internal staff and outside contacts
• Exceptional oral and written communications skill
• Ability to manage multiple projects and priorities, some project management experience required.
• Ability to track action items, metrics and timelines
• Capable of managing, coordinating and consolidating slide decks
• Highly organized, proactive, and motivated; ability to think strategically
• High energy; calm under pressure
• Flexible schedule and ability to work late hours if needed due to project demands
• 3 P's - Passion, Positivity, and Productivity

What We Offer:

Competitive pay & benefits!

Comprehensive training and development programs that prepare employees to advance from within.

A company focused on creating a positive work and client environment.

Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!