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Translator (Bilingual-Haitian Creole)

Internal Revenue Service
$57,118.00 - $133,236.00 / yr
United States, Utah, Ogden
Dec 08, 2023
Duties

WHAT IS THE WAGE AND INVESTMENTDIVISION?

A description of the business units can be found at:

Vacancies will be filled in the following specialty areas:

Wage and Investment Customer Assistance, Relationship and Education

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.


  • Translates material for use in Haitian Creole-language taxpayer information publications, tax forms and instructions, taxpayer education publications, training or other documents, including public information releases such as flyers and posters, memorandums, and correspondence. Translations may be from English into Haitian Creole or from Haitian Creole to English and are considered final and authoritative.
  • Writes material in Haitian Creole or English from rough drafts to final form. Materials may involve varied and legal and other specialized terminology. Ensures clarity and proper grammar, syllabification, punctuation, spelling, and format. Translations made are into language as easily understood as possible, explaining often difficult and highly complex provisions of tax law.
  • Translates charts, tabulations, and other materials for use in technical publications and in reports and other documents.
  • Proofreads technical publications, tax forms and instructions, and other documents written in Haitian Creole or English.
  • Provides translation support for Haitian Creole-language TV and radio programs, tax literature, and other material prepared by Public Affairs, Communications, other Service divisions, or other government agencies.

Requirements
Conditions of Employment


  • Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
  • Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
  • Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).


Qualifications
Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement:

BASIC REQUIREMENT:

Undergraduate and Graduate Education: Major study -- the appropriate foreign language from an English-speaking college or university, English from a college or university in the other country or translating or interpreting where English and the foreign language were prerequisites.

OR

Experience in translating, interpreting, or other work requiring the use of English and the other language; or a combination of work (that required English and the other language) and training at the Defense Language Institute, Foreign Service Institute, or comparable training. The following are examples of work in the required language that may have provided the required abilities: translator; interpreter; librarian or information specialist required to make abstracts, screen, index, and scan material; intelligence; writer or editor; international organizational work, such as the Peace Corps, World Bank, United Nations, business, or other organizations; or professor, teacher, or instructor work at the high school or college level that required use of the foreign language.

In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below:

SPECIALIZED EXPERIENCE: GS-09 LEVEL: To be eligible for this position at this grade level, you must meet the following requirements. In addition to the basic requirements, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes:

  • Experience translating material from and into the language.
  • Experience with tax law, Publication 850, and language translation reference websites to perform research.
  • Experience assisting in writing documents using correct grammar, syntax, spelling and use of both non-technical and technical vocabulary.
  • Experience with oral and written techniques to communicate effectively with employees.


OR

EDUCATION: You may substitute education for specialized experience as follows:

Master's or equivalent graduate degree in a related field of study.

OR

Two (2) full years of progressively higher-level graduate education leading to a master's or equivalent graduate degree in a related field of study.

OR

LL.B. or J.D., if related

OR

COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

SPECIALIZED EXPERIENCE: GS-11 LEVEL: To be eligible for this position at this grade level, you must meet the following requirements. In addition to the basic requirements, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes:

  • Experience translating material involving subject matter such as technical publications, tax forms and instructions, and training material from and into the language.
  • Experience with tax law, Publication 850, and language translation reference websites to perform research.
  • Experience with various software programs (i.e. MS Office, Adobe) to create written material.
  • Experience writing documents using correct grammar, syntax, spelling and use of both non-technical and technical vocabulary.
  • Experience with oral and written techniques to communicate effectively with employees of all levels and prepare written material for the assigned area.


OR

EDUCATION: You may substitute education for specialized experience as follows:

Ph.D. or equivalent doctoral degree in a related field of study

OR

Three full years of progressively higher-level graduate education leading to a graduate degree in a related field of study. One year of graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended.

OR

LL.M., if related

OR

COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

SPECIALIZED EXPERIENCE: GS-12 LEVEL: To be eligible for this position at this grade level, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes:

  • Experience translating material involving difficult subject matter such as technical publications, tax forms and instructions, and training material from and into the language.
  • Experience with tax law, Publication 850, and language translation reference websites to perform research.
  • Experience with various software programs (i.e. MS Office, Adobe) to create written material.
  • Experience writing documents using correct grammar, syntax, spelling and use of both non-technical and technical vocabulary.
  • Experience with oral and written techniques to communicate effectively with employees of all levels and prepare written material for the assigned area.


AND

THIS IS A BILINGUAL POSITION: Applicants will be required to demonstrate proficiency in Haitian Creole. You must be able to speak, read and write the selected language in order to be considered proficient in that language. If you indicate language proficiency, you may be tested at some point in the hiring process to determine if you possess the required level of proficiency. If you are unable to demonstrate proficiency, you will not be qualified for these positions.

AND

If you are determined tentatively qualified based on your responses to the online questions, you may receive an email directing you to the on-line assessment (Self-Assessment/Job Simulation Assessment) that will include instructions for accessing the assessment website and user log-in. The on-line assessment must be completed within the timeframe of the open testing period indicated in the email. If you pass the on-line assessment, you will be assigned to one of two quality level categories, (i.e., A/B or C) depending on your overall score from the assessment.

For more information on qualifications please refer to .
Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click for Foreign Education Credentialing instructions.

Additional information

  • Subject to a 1-year probationary period (unless already completed).
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
  • This is a bargaining unit position.
  • Tour of Duty: Day Shift - Monday - Friday, with start and stop times between 6:00 a.m. and 6:00 p.m.
  • Alternative work schedule, staggered work hours or telework may be available.
  • Relocation expenses - None
  • Obtain and use a Government-issued charge card for business-related travel.


Though many locations may be listed, you will be limited to a maximum of three (3) location choices. Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.


  • A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.



Required Documents

The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.



  1. Online Application - Questionnaire
  2. Education - See Education Section above
  3. Registration/License (if applicable) - active, current registration/license
  4. Current and Former Federal Employees Documentation (if applicable) - It is recommended that you submit a copy of your most recent SF-50 (Notification of Personnel Action) or equivalent personnel action form which shows your current grade and competitive service status (Position Occupied/Block 34 should reflect "1" and Tenure/Block 24 should reflect "1" or "2").
  5. High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.


Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
How to Apply

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 12/20/2023 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 12/20/2023.

To preview the Application Questionnaire, please click the following link:


  • To begin the application process, click the "Apply Online" button.
  • You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
  • To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 12/20/2023.
  • After submitting an online application, you will be notified via email whether or not you are required to complete additional online or telephone assessments from ALTA Language Services and will be provided any necessary instructions at that time. The email may be routed to your "Spam" or "Junk" folder.
  • Current IRS employees who permanently occupy a bilingual position and achieved a "Fully Successful/Met" or above rating on their most current performance appraisal may not be required to take additional assessments.
  • If you are asked to take the ALTA Bilingual Assessment, you will be presented with a unique link to the online portal (online tests) and/or phone number, access code, and PIN (telephone-based tests).

    • The Reading Test and Business Writing Test are taken online and require internet access in order to complete these two tests, which may be completed from your home, at your local library, or any other location where internet access is available.
    • The Oral (Speaking and Listening) Test requires access to a telephone.




To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.

To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: .
Agency contact information

(ERC) Employee Resource Center

Email

Website
Address

WI - CARE-Customer Assistance, Relationship and Education

1111 Constitution Ave NW

Washington, DC 20224

US

Next steps

Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at . We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis; please contact us if you require this for any part of the application and hiring process.

Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.



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