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TALENT ACQUISITION SPECIALIST (HYBRID)

Compass Group
life insurance, paid time off, retirement plan
United States, North Carolina, Charlotte
2400 Yorkmont Road (Show on map)
March 08, 2024
Compass Corporate A family of companies and experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. Job Summary The Talent Acquisition Compliance Specialist is responsible for supporting the Compass Group's background check and I-9 & E-Verify processes for the entire organization. This specialist directly contributes to the Company's onboarding and compliance initiatives. This position works with Compass Group, NA Managers, Human Resources and external candidates to deliver timely support for employment screening activities with the Company's preferred employment screening vendors. Under the direction of the Talent Acquisition Manager and the Senior Director this position is responsible for various aspects of the Company's employment screening including background check adjudications, employment screening administration, case management, reporting and both telephone and electronic ticket support to various internal and external customers. Responsibilities: include the following. (Note: other duties may be assigned.) * Follow prescribed background check process to ensure compliance with policy, laws and other regulations. * Answers incoming phone and ticket-based inquiries from managers and HR field associates. * Review background results provided by organizations background vendor along with background disclosure forms or collected through background review interviews to assist with determination of Associate or candidate eligibility for employment. * Generate and distribute pre and final adverse action letters, as necessary, as required under FCRA or other local jurisdictions not distributed by organization's background vendor. * Document reasoning for final eligibility decision using provided tools or IT systems. * Respond to inbound calls from Associates or candidates who want to contest results of background reports. * Provides guidance to managers on how to navigate through the electronic I-9 system. * Applies documented procedures, and other reference materials to assist in answering manager inquiries on I-9 completion. * Proactively contacts managers to drive compliance and provides assistance in completing incomplete electronic I-9s or E-Verify cases. * Opens tickets and logs calls into a call tracking system, maintaining record of transaction for all customer contacts utilizing the case management tool. Requirements: * Bachelor's degree in business preferred or equivalent experience. * Excellent customer services skills are a must. * Excellent verbal and written communication skills required. * 1-3 year's prior HR Generalist/HR Analyst experience preferred. * Bilingual English/Spanish preferred. * Strong analytical skills. * Intermediate/Advanced Access and Excel skills. * Attention to detail, accuracy and the ability to prioritize multiple tasks to meet deadlines. Apply to Compass Group today! Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Compass Corporate maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Req ID:1274478 Compass Corporate KYLIE BANKS [[req_classification