People Analytics Intern

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Job Summary:

We are seeking a highly motivated and analytical People Analytics Intern to join our dynamic team. This position is ideal for someone who is passionate about leveraging data to inform people-related decisions and strategies. The intern will play a crucial role in projects connected to migrating data warehouses, including data validation, collaboration with IT, and documentation. This is a unique opportunity to gain hands-on experience in people analytics and contribute to the development and optimization of our analytical infrastructure. This role is open to enthusiastic summer interns, offering a valuable opportunity to engage in meaningful people analytics projects.

Key Responsibilities:

• Data Warehouse Migration: Support the migration of HR data from legacy systems to new data warehouses, ensuring data integrity and accuracy throughout the process.
• Data Validation and Cleaning: Conduct thorough data validation and cleaning to ensure the quality and reliability of HR data.
• Collaboration with IT Department: Work closely with the IT department and other stakeholders to ensure seamless integration and alignment of HR data systems with organizational technology infrastructure.
• Documentation: Develop comprehensive documentation on data migration processes, data validation protocols, and user manuals for HR data systems.
• Process Improvement: Identify opportunities for improving data management practices and contribute to the development of more efficient and effective HR analytics processes.

Minimum Requirements:

• Education:
• Currently enrolled in a Bachelor's or Master's degree program in Business Studies, Data Science, Information Technology, or a related field.
• SQL Knowledge: Strong understanding of SQL for querying databases, data manipulation, and analysis.
• Analytical Skills: Excellent analytical and problem-solving skills with a keen attention to detail.
• Independence: Ability to work independently with minimal supervision, demonstrating initiative and self-motivation.
• Communication Skills: Strong verbal and written communication skills, with the ability to clearly document processes and present data findings.
• Collaboration: Proven ability to collaborate effectively with cross-functional teams, including IT and HR departments.

Preferred Qualifications:

• Data Visualization Tools: Familiarity with Tableau or similar data visualization tools is a plus.
• Experience: Previous internship or project experience in data analysis, HR analytics, or a related field is highly desirable.

This internship provides a unique opportunity to directly contribute to the strategic initiatives of the HR department while developing in-depth knowledge and skills in people analytics. If you are passionate about data and aspire to make a tangible impact on organizational decisions, we encourage you to apply.

*Market competitive salary with an anticipated base compensation range of $18.46 - $53.81 USD. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location.

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Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

Benefits:

• Medical, Dental, and Vision Insurance.

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

More details about our company benefits can be found at the following link:

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit.

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Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,marital status, domestic partner status,national origin, genetics, disability,military andveteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.