VAN Case Manager - Hybrid

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Weekly Scheduled Hours:

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Job Details:

Victims Advocate Network (VAN) is a community-led, first response team comprised of licensed social workers and trained volunteer advocates, working in partnership with UTPD, Austin Area Emergency Services, and other campus and community partners to provide immediate and ongoing emotional and practical support to students, faculty, staff, and visitor victims and witnesses impacted by crime or distressing events. For more information on the VAN Department, please visit: .

You'll be working for a university that is internationally recognized for our academic programs and research. Your work will contribute to operational excellence and enhance the student experience. If you're the type of person that wants to know your work has meaning and impact, you'll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to:

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas, a defined benefit retirement plan, with 8% employer matching funds
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Robust free training access through LinkedIn Learning plus professional conference opportunities.
• Tuition assistance
• Expansive employee discount program including athletic tickets
• Free access to UT Austin's libraries and museums with staff ID card
• Free rides on all UT shuttle and Austin CapMetro buses with staff ID card
• For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards.

Must be authorized to work in the United States on a full-time basis for any employee without sponsorship.

Security sensitive; Criminal background check conducted on selected applicant. Hiring decision is contingent on applicant clearing check. This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code *51.215. Applications will be reviewed online by the hiring department.

Provides short-term case management for UT staff, students, and visitors that have been impacted by crime or other distressing events on campus. Reports to Victim's Services Unit Supervisor.

• Provide short-term case management for victims, survivors, and persons impacted by crime and distressing events on or near the UT-Austin campus, including follow-ups in person, by phone, and email.
• Serve VAN advocate role including some on-call availability for response on scene on UT campus to victims of crime and distressing events. Supports VAN volunteer advocates with debriefing and processing their VAN responses, either while on call if needed immediately, or during scheduled work hours.
• Provide crisis support, needs and safety assessment, safety planning, and resource linkage for persons navigating concerns around criminal or traumatic events including (but not limited to) assault, sexual assault, intimate partner or domestic violence, harassment or stalking, fraud, and fatalities. Ability to listen with compassion, empathy, and nonjudgement. Secure and deploy resources effectively and efficiently and gain the confidence and trust of fellow advocates and survivors through honesty, integrity, and authenticity.
• Provide ongoing case management, such as coordinating with campus partners or community resources, assistance with Crime Victims Compensation, police interview accompaniment, providing psychoeducation, and brief crisis and emotional support. Must have the capacity to engage with complex clients, skills in active listening, de-escalation, risk assessment, able to build constructive relationships, advocate for change effectively, and document services.
• Assists Victim Services Unit Supervisor with record keeping, data collection, and administrative duties. Ensures call program is routed daily to ensure VAN operation is maintained. Attends and assists with presentations and VAN promotion at training events, campus meetings, and events as needed. Drive University vehicles. Maintain acceptable driver rating as established in Policy: UTS157 Section 2.5.4. Conducts clinical supervision of Social Work interns in coordination with their Social Work Practicum placement. (If you have had master's degree in social work for more than 2 years.)
• Other related duties as assigned

Perform other related functions as assigned. Work is performed in accordance with normal trade practices and is inspected for conformity to standards, quality and quantity by journey-level employees or supervisor. Required to carry University cell phone.

Master's degree in Social Work, Victim's Services, Psychology, or some other related human or social services field. Relevant education and experience may be substituted as appropriate. Prior experience providing crisis intervention. Excellent communication skills, both oral and written.

Collaborative approach and ability to work effectively with a team. Understanding of and adherence to highest professional and ethical standards. Competence with basic computer functions.

Texas Licensed Clinical Social Worker. (LCSW) with at least 2 years' experience post Master's degree. Licensed Master of Social Work (LMSW). Clinical supervision of Social Work interns experience preferred. Prior experience in a multidisciplinary work environment such as a college/university, hospital or other medical setting, residential treatment facility, or Police Department. Fluent in Spanish.

This job requires a class "C" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident.

• May work in all weather conditions
• May work in extreme temperatures
• May work around standard office conditions

• Repetitive use of a keyboard at a workstation
• Use of manual dexterity
• Climbing of stairs
• Lifting and moving

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

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Retirement Plan Eligibility:

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an ,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• [PDF]
• [PDF]
• [PDF]
• [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in .

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.