New

Senior Applications Systems Engineer

First Tech Federal Credit Union
paid time off, 401(k)
United States, California, Rocklin
1011 Sunset Boulevard (Show on map)
May 31, 2024
Description The Senior Applications Systems Engineer leads the successful implementation and support of applications, proactively identifying and troubleshooting performance issues and functionality gaps. Here's what you can expect from the job and what you need to be successful: Job Duties Implement, perform maintenance activities and support complex applications to optimize system performance and functionality Handle and resolve escalated user issues, troubleshoot applications in collaboration with support groups and assist in performing root cause analysis to identify solutions Administer testing and security controls based on infrastructure and application requirements, technical specifications and/or change control requests Establish, monitor and analyze IT metrics and use data to recommend and implement process improvements Lead in the design, development, review and maintenance of clear and easily understood application and process documentation consistent with department standards As required, respond to after-hours escalated issues within SLAs Act as a subject matter expert to provide guidance and mentorship to peer Systems Engineers Essential Skills Minimum 5 years' experience in IT administration; support of on-premise and/or cloud-based services and applications Advanced experience in managing and troubleshooting financial services applications and batch services Proficiency in cloud technologies (including PaaS, IaaS, SaaS) Strong knowledge in web-based and/or middleware applications Proficiency with ITIL and release management concepts is preferred Ability to perform root cause analysis and network performance tuning Ability to work autonomously to manage time effectively and prioritize work appropriately to meet deadlines Ability to effectively collaborate with multiple business units, leadership and vendors to achieve organizational goals Strong business communication skills; able to write/speak clearly and professionally for a variety of audiences Strong technical, quantitative and analytical problem solving skills with the ability to think strategically and translate strategy into action plans Ability to foster strong relationships with internal and external stakeholders Proficiency with RDMS - MS SQL / Oracle Familiarity with SCRUM as a development method for Agile Working knowledge of Microsoft Office Suite Minimum Education: Bachelor's degree in Information Technology or related fields is preferred or equivalent work experience Certification/License: ITIL certification is preferred Location: Hillsboro, OR 97124 \| San Jose, CA95134 \| Rocklin, CA95765 (HYBRID) Target Compensation in Hillsboro, OR: $110k - $125k annually + annual bonus Target Compensation inRocklin, CA 95765: $120k - $135k annually + annual bonus Target Compensation in San Jose, CA 95134: $136k - $155k annually + annual bonus Benefits options include: Traditional medical, dental, and vision coverage 401K matching up to 5% per pay period Accrue up to 17 days of Paid Time Off your first year of employment 11 paid federal holidays Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria) What makes First Tech different? Click hereto learn more! First Tech is not currently offering Visa transfer/ sponsorship for this position #LI-KW1